William
can't re-order a specific item
can't re-order a specific item ? just what i have ordered ? doseage ?
Response from ZiphealthAug 10, 2022
Hello William, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. If you would like to reorder the last prescription that was filled for you, please log into the website (www.ziphealth.co), sign in to your account by clicking the "Account" button on the right side of the page. Under the "Account" drop-down menu, click on "Patient Record" then click "Order History" then choose the orange button that says "Re-order this treatment". This should take you right to the step to place the order. Please note- you will be given the option to change the strength and quantity of your prescription after you have reviewed your consultation. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team



