ZiphealthReviews of ziphealth.co

Response from ZiphealthDec 26, 2023

Hello, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We have reached out by email for further assistance. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthNov 29, 2023

Hello Benjamin, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We have reached out to you via email & phone to provide a more detailed discussion on the workings of repeat orders and video calls. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthOct 3, 2023

Hello Jerry, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We apologize that the medication did not working as expected. Sometimes different manufacturers may be more effective, depending on how the medication is absorbed in your body. We do carry different manufacturers which might be more effective for you. We see you placed a second order, after you give this order a try for several days please reach out to our customer care team and let us know how it is working for you. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthOct 3, 2023

Hello Mickey, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We apologize for any inconvenience caused and appreciate your feedback. Please feel free to contact our customer care team at (888)-634-1354, if you have any further concerns. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthJul 25, 2023

Hello James, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We apologize your order was cancelled but we do leave orders needing more information pending for 3 business days, if we have no response in that time frame with requested additional information the order is canceled but you are more than welcome to place a new order with the requested information. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthJul 19, 2023

Hello William, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We apologize for the disappointment and know this was not what you were hoping for but since we are a telemedicine provider and not a primary care service, we have strict guidelines and policies that we must follow. Due to certain medical histories and/ or drug interactions, we are unable to monitor care closely and have to refer patients to obtain their prescriptions through their personal doctor so that he/she can safely monitor their care. If we are unable to prescribe to anyone we recommend visiting GoodRx.com to find coupons for better prices at your local pharmacy if you have a prescription from your doctor. We apologize for this inconvenience. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST).Kind regards, The ZipHealth team