ZiphealthReviews of ziphealth.co

Response from ZiphealthApr 30, 2024

Hello Tracy, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We will take this into consideration for future changes. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthFeb 13, 2024

Hello Greg, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. Telemedicine regulations necessitate that healthcare providers, whether they be physicians or nurses, adhere to state-specific guidelines stipulated by the State Board of Medicine. These guidelines mandate that a video consultation with the patient is a mandatory prerequisite for the issuance of prescriptions within the given state.  Please note we are unable to ship orders until the video consultation is completed. In cases where the same medication and dosage strength are being requested, a singular video consultation is deemed sufficient within a 90-day interval. Once this 90-day timeframe elapses, the video consultation must be repeated to facilitate the prescription's renewal process. This means that once you have completed the video consultation, you won't need to do it again for the next 90 days. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthJan 15, 2024

Hello Matthew, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We're pleased that you enjoy our product, and we apologize for any embarrassment you may have encountered. Orders are sent to the address you provide when ordering. Our website will ask for your shipping address during the initial order, and when reordering, it will prompt you to confirm your shipping details. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthJan 2, 2024

Hello Christopher, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We have reached out to you via email with an update on your tracking number. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthDec 29, 2023

Hello Floyd, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We're pleased to hear that you are having a positive experience with us! Regarding reordering, as an existing customer, your answers are pre-saved for your convenience. However, we kindly ask that you verify each question and answer to provide any updates to your medical history. This ensures the safety and accuracy of the prescription process for you. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team