ZiphealthReviews of ziphealth.co

Response from ZiphealthJun 3, 2026

Hello Laura, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience caused by the delay you experienced, particularly given the time-sensitive nature of your needs. We understand how disappointing it can be when an order does not arrive within the expected timeframe, and we regret that your experience did not meet the standard of service we strive to provide. Our team has reviewed your concerns and taken steps to address the matter. We also value the feedback you have provided, as it helps us identify opportunities to improve our processes and overall customer experience. Thank you again for bringing this to our attention. Kind regards, The ZipHealth Team

Response from ZiphealthMay 17, 2026

Thank you for taking the time to share your experience and feedback regarding your recent order. We are very sorry to hear that your medication did not arrive before your vacation. Customer satisfaction is extremely important to us, and we regret that we did not meet your expectations in this instance. A member of our team has contacted you via email to provide additional assistance. Thank you for bringing this matter to our attention.

Response from ZiphealthMay 5, 2026

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we’d appreciate the opportunity to better understand what went wrong. If you experienced any issues with our service or products, we would like to learn more and work toward a solution that improves your experience. Please feel free to reach out to us directly at [email protected] or call us at 888-634-1354. We’re here to help. Thank you again for bringing this to our attention.

Response from ZiphealthApr 26, 2026

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand that hearing a medication is not FDA-approved can be concerning, and we want to clarify that compounded medications are not FDA-approved in the same way as commercially manufactured drugs like Viagra or Cialis, as they are prepared by licensed compounding pharmacies rather than mass-produced finished products. However, the active ingredients used are still required to meet strict FDA standards and are sourced from regulated suppliers. We always aim to provide transparent, high-quality care and to make things right when something falls short of expectations. A member of our team has reached out to you directly to follow up and provide further support.

Response from ZiphealthApr 3, 2026

Hi! Thank you for taking the time to leave a review! We're truly sorry to hear about the trouble you experienced while ordering with us and the confusion around managing your account for billing and subscriptions. Could you please log in and head over to the "subscriptions page" to cancel your subscription? Once that's done, you'll be able to remove any payment methods on the "payments" page. We understand how frustrating unexpected issues with orders in transit can be. We've reached out for more information to help you further but haven't heard back yet. We'd be thrilled to keep assisting you and make everything right! Feel free to drop us an email anytime at [email protected]!

Response from ZiphealthMar 24, 2026

Hi Lori! Thank you so much for sharing your thoughts with us! We're really sorry to hear that the shipping charge seemed higher than the cost of your medication. Could you please check if expedited shipping was selected? Even then, it usually doesn’t happen often. We've just sent you an email so we can sort this out together. We’re excited to make this a much better experience for you!

Response from ZiphealthFeb 13, 2026

Hello! We appreciate your feedback and time. We're sorry the medication didn't meet your expectations. We have investigated your concerns and our clinical team has reached out to you! We're waiting to hear from you and hope to resolve this.

Response from ZiphealthFeb 9, 2026

Hello, Thank you for taking the time to share your experience. We’re sorry for the frustration caused by the delay and understand how important it is to receive your order promptly. While we do our best to dispatch orders according to the timelines we set, occasional delays can occur once a shipment is in transit and are unfortunately outside of our control. That said, we always want to ensure you’re supported. A member of our customer care team has reached out directly to assist with your order and provide further updates. We appreciate you bringing this to our attention and giving us the opportunity to help.