ZiphealthReviews of ziphealth.co

Response from ZiphealthOct 10, 2023

Hello Michael, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We apologize for the inconveicne with receiving your photo ID. We do offer multiple ways to send the photos over to ensure patients have multiple options. We would be happy to assist you with sending the photos over if you give our customer care line a call. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthSep 29, 2023

Hello Robert, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. The medications are tested for effectiveness. It's possible that the manufacturer wasn't ineffective for you. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthSep 25, 2023

Hello, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. Your order was clinically rejected by our prescriber, We have reached out to you via email with further details regarding this. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthSep 12, 2023

Hi Cristhian, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Ziphealth and we are always working to improve our services and better support our customers. We are sorry to hear about your concern, and we want to reassure you that we can help you in this circumstance. Please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 8 am to 10 pm (EST). Kind regards, The Ziphealth Team

Response from ZiphealthAug 30, 2023

Hello Mercedes, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We apologize for the disappointment, but as a telemedicine provider, we have strict guidelines and policies that we must follow. Our clinical team has implemented a quantity limit for all medications to ensure there is no stockpiling or abuse of the medication. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthJun 7, 2023

Hello, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We are sorry to hear that your prescribed medication did not work as expected. We will be following up with an email to further advise you on this situation. Additionally, we have refunded you the difference for the promotion. We do apologize for any inconvenience it may have caused you. If you require any additional assistance, please contact our customer care team at [email protected] Kind regards, The ZipHealth team

Response from ZiphealthJun 5, 2023

Hello Kassi, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We apologize that you did not receive the support you were hoping to receive. We are happy to look into this further for you and provide you with more details, if you would like to reach out to us. Please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team