ZINVOReviews of zinvowatches.com

Worst customer service ever, they won’t refund if the item return back to them. I am still waiting for my order, and they didn’t help out at all. Worst campany ever.

Order number #10637 Till now I didn’t receive the watch because of your worst shipping they left the watch at the porch it bas been stolen i have lost $230 and you told me to contact usps no one helped me

Placed an order for a watch 4 weeks ago still waiting, no response no explanations...

UPDATE: So I did speak to the team finally and they sent me a different watch, which they sent me a picture of before. It was a very zoomed out picture and could not notice the deatils in the pictures so of course I was going off of the pictures on the website. I ordered the Ethos this time. Thinking it was grey with red stitching and a red dial. I get it in the mail and its ORANGE, YES ORANGE. The entire website fails to be descriptive of the colors and materials of the watch and if you go by the pictures its NOT what you actually get in the mail. This company is a joke. I stand by my 1 star review and by reading the other reviews I see im not alone. So YES Be very careful dealing with this company. I ordered 2 watches from them, at first they only shipped one of my watches. I tried to call, its a cell phone with no answering machine. They then texted me back, yes texted me back. Said my other watch would be shipped 5 days later. I was upset about the fact the website said the watch was in stock when it wasnt. I asked for a refund and was told they would talk to management. I emailed them and got one response then nothing. I finally got my first watch and it was nothing like I ordered. I ordered the grey and red Bold they sent me brown watch. I called and called, texted, emailed and they refused to answer any of my calls, email, voicemails, texts nothing. No refund, no return calls, nothing. They completely just ignore me. Now I cant get a hold of anyone, and I still dont know what the status is of my other watch. This company is a scam and a rip off. The WORST customer service you can imagine. Stay away and save your money.

Ma commande #FR1104 a été faite le 30 août, le site prévois que pour la France la commande est expédiée sous 48h... Au bout de 3 jours suite à un premier e-mail, on me dit que l'équipe Europe connaît du retard... Depuis plus aucune nouvelle... Malgré des emails fréquents, un manque de communication évidente qui ne peut que ternir l'image de la marque à terme. Si il y a des ruptures de stock la moindre des politesses est de prévenir les clients. J'espère avoir ma montre rapidement

Their customer services , do not go hand in hand with the product, they have no interest in their customer satisfaction , you cannot reach them by phone, inconsiderate and down right rude , I had a delivery problem and they did not help me !!! I would not reccomend this company !!!! Stay away !!!!!,, Now the company is saying I said something I did not !!!! I never said I received the package the same day it was delivered !!! Scam artists !!! I have proof they wanted me to delete this post !!!!! Crooked company stay away!!!!! I 9/21/18

The watch broke in one day

Bought a watch with DHL worldwide express (said to take 3-4 business days) over a month ago. Still didnt see any watch and DHL tracking says "tracking information received, shipment not yet picked up". This was August 14th. I have contacted the customer support at Zinvo which said they are waiting to hear back from DHL where the watch is (over a week ago). I contacted DHL myself which took about 3-4mins and they told me the shipping info is only received, no package has been sent yet. Since then the Zinvo customer support is not answering me at all, and not refunding my money. Very dishonest company which just dont give a damn about their customers.