ZINVOZINVO is a fashion-forward watch brand made for a young, dynamic, and style-conscious audience. Boasting modern designs, high-quality watch movements, first-rate materials, and affordable price points, we deliver timepieces that stand out from the crowd.Customer Service Hours:Monday- Friday 9am - 5pm (Pacific Time)Contact Us:Phone: (424) 371-0403Email: [email protected] Messenger: @zinvowatches
ZINVO (zinvowatches.com) has 649 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
Showing 115 reviews with 1 star · Clear filters
Jessica
Bonjour Meme style que les 2 commentaires précédents.j ai passé une commande le 30 novembre 2019 et j ai bien été débité en suivant.mais depuis rien aucune nouvelle concernant l expédition et personne ne répond sur leur site, sur fb, par mail. Je suis désespérée et trouve ça très préjudiciable avant les fêtes de fin d année et peu respectueux envers les clients...
Alexandra S.
They don’t even deserve the one star! Placed an order for an Xmas gift and haven’t heard anything back despite 4 inquiry emails and several chat attempts!
DA
Bought on the 29th of November, took my money from Paypal and never sent any emails or confirmations. I have filed a claim with paypal to get my money back and one with the BBB to shut this scam of a business down. NO responses to email, phone doesnt work and neither does chat. They are stealing.
Response from ZINVOJan 2, 2020
Hello DA, thanks for your review. Please let us know your order number and we will check the status of it.
Karan
Still have not received watch, no tracking information sent. Poor customer service as no one replies to emails. Will cancel order..
Response from ZINVOJul 6, 2021
Hello Karan, I just looked up your case, and we have confirmation that your order was delivered a week later than it should have been, and for that we truly apologize and would like to make it up to you. Please get back to the emails we previously sent you. Thank you for understanding, and would you kindly update your review regarding this case? Thank you.
Monsieur B.
J'ai également acheté une montre blade Outlaw le 29 novembre 2019 (commande #15368) dont le montant a été débité dès le lendemain. Depuis rien. J'essaie de contacter le service client depuis plus d'une semaine, sans succès. La moindre des choses quand vous gérez une société d'un certain stending, c'est de ne pas négliger sa clientèle et de l'informer de ce que vous faites de son argent. De plus Zinvo vend des produits qui, soit disant, sont livrés à l'international en 6 à 8 jours, cela peut être considéré comme de la vente forcée doublé de publicité mensongère (surtout avant les fêtes de fin d'années) . On m'a appris que le mépris de sa clientèle a forcément un effet Boomerang. J'ose toutefois espérer qu'il s'agit d'une erreur et recevoir mon article rapidement.
Response from ZINVOJul 6, 2021
Bonjour Boissy, nous nous excusons sincèrement pour le retard, mais même si cela a pris un peu plus de temps, la commande a été confirmée comme livrée. Nous aimerions vous rattraper si vous pouviez simplement répondre aux e-mails que nous avons envoyés concernant ce problème. Étant donné que la commande a été livrée, voudriez-vous mettre à jour votre avis trustpilot à ce sujet ? Merci de votre compréhension.
Em R.
Order Watched on 28 November for Christmas, very poor after sales... no reply to calls or email. I will have to ask my credit card company to get the money back. Kindly do not pay them or waste your money.
Response from ZINVOJan 2, 2020
Hello Em Ran, thanks for your review. Please let us know your order number and we will check the status of it.
Sara
Mam taki sam problem jak większość ludzi. Zamówiłem 29.11.19. Karta kredytowa Zinvo została opłacona, ale nikt nie skontaktuje się ze mną. I’m having the same issue as most people. I ordered on 11/29/19. Zinvo was paid by my credit card but no one will contact me back
Response from ZINVOJul 6, 2021
Hello Sara, It seems that your order was shipped a whole week after the expected time, and for that we are truly sorry. We would like to make it up to you, if you could just reply the emails we previously sent you. Since the watch has been confirmed as delivered, would you kindly update your trustpilot review about this case? Thank you for understanding and please let us know.
Seyfs
Orde number : 15248 Ordered November 27 and there is no update or shipping information. Can't reach them via phone or email. It was a gift and already too late. Do not spend your time and money.
Response from ZINVOJun 24, 2021
Hello, we've been trying to get in touch with you via email, please respond there so we can make this up to you. Thank you in advance.