ZinioReviews of zinio.com

Response from ZinioOct 16, 2018

Hello *S Brooks* First of all thank you for your review. As an online company our primary forms of communicating with customers is email or live chat. In 2018 we updated our Readers to introduce new features such as auto download, text to speech etc. Most of our customers are enjoying this change as we have a 4.5 Star iOS app and 3.5 Star Android app. On the Windows side we no longer support Windows 8 Devices nor do we have an offline reader for Windows Touch Screens. However, our online reader works well across PC´s and Mac´s. If you contact [email protected] quoting this review then we will happily look into any issue with a supported device. We look forward to hearing from you and meanwhile wish you a wonderful day.

Response from ZinioOct 10, 2018

Thank you F E Jones for taking time out of your day to give us a review. We answer 99% new emails sent to [email protected] within 2 hours, can you please write to us at [email protected] quoting the reference number of your original communication with Zinio so we can investigate what went wrong. Once we get your email we can investigate where you purchased and what has gone wrong should this purchase be directly via ZINIO. We look forward to hearing from you and resolving any issues you have with ZINIO. Meanwhile we wish you a lovely day

Response from ZinioOct 1, 2018

Thanks for your positive review Riet. Good to hear that you are enjoying your Zinio Magazines :-) Bedankt voor je positieve beoordeling Riet. Goed om te horen dat je geniet van je Zinio-tijdschriften :-)

Response from ZinioSep 25, 2018

HI Kenneth. Thanks for your review. To get the best experience on Win10 we would recommend using the online browser in Chrome on a non touch screen device, as the previous offline apps are no longer supported for Windows Touch Screens and have been removed from the windows store. Many thanks

Response from ZinioSep 17, 2018

Hello Claus Hjort Hansen and many thanks for your review. We are sorry to hear that the windows reader is working slowly for you, this can be caused by a slow WiFi connection, using an unsupported device or an issue with the magazine. In order to further investigate this issue please write to us at [email protected] with details of your device and the magazine name/issue number. We look forward to hearing from you.

Response from ZinioSep 4, 2018

Hi Ed Burns. Thanks for your review. We appreciate your feedback about our contact methods and will pass it to our Leadership Team. We are glad to were able to fix your Nook. Have a great day

Response from ZinioSep 3, 2018

Dear *ScamToro* Thank you for your review. Please write to us at [email protected] with the email address you made the purchase of your DIGITAL magazine if directly from Zinio, if you purchased through a 3rd party please provide us a copy of the receipt from the 3rd party showing that you are entitled to Digital delivery via Zinio. We hope to sort this issue out quickly for you and you have quickly enjoying your digital magazine.

Response from ZinioAug 30, 2018

Hello *JoePublic* Thanks for your review. Please write to us at [email protected] so we can understand better what is happening with your paypal purchase. Thanks a lot