Chuck B.
Get what you pay for, Order CarFax
Reports a re missing info and some data is actually incorrect. I buy a report to determine if the offer is a good deal, I can't do that with faulty information. On a 14 year old car I was looking to buy it was missing 9 years of service records and registerations. CarFax had all this missing data. It also showed a roll back on the odometer but car fax again had it right. I then went home and checked my 2015, 2019 and 2000 all showed 2 owners. I bought them all new. and they showed 12 to 50 miles all reported in the last year. my 2015 has 225,000 and been serviced regularly at my dealer. This report is worse that bad, You think your doing the right thing!
Response from ZilocarJun 9, 2026
Thank you for the detailed feedback. These are specific concerns we take seriously. Vehicle data is aggregated from multiple third-party sources such as state DMVs, dealerships, and repair shops, and reporting gaps can occur when those sources don't submit records consistently. That said, the discrepancies you're describing are something we genuinely want to look into. Please reach out to us at [email protected] with your report details and we'll investigate thoroughly and make things right.
