Frank L.
Better of with carfax.
In February I ordered a zilo car report based on what reviews I was able to find about the Zilo Car. I Paid $34.00 and got 12 pages of filler (garbage). The only information that had some value were on pages 7-10. then if you remove all the pretty graph s and duplicated information it would fit on two pages. When I requested the hsitory report 1 wanted detailed maintenance and repairs done. When I initally complained about your product, the replay was that was all the information that was found on the data base. This car was put in service by a large dealership either as lease or loaner, it was sold to another large dealership and eventually sold a third dealership. Most repairs or work done by a dealership normally get entered into the vehicles data base, yet you were ubable to find anything. Some of the ownership I was able to obtain with online searches, others like specs can easily be found on listings. I don't care what the original value was or other similiar vehicles, I was paying for a detailed history and not for anything I could go online and obtain in about 30 minutes. What you advertised is not what I got and I would like a refund on the money paid.
Response from ZilocarJun 24, 2026
Dear Frank, Thank you for the detailed feedback. We hear you, and we want to make this right. Our reports pull from third-party sources like DMVs, dealerships, and repair shops. When those sources don't submit records, gaps happen - and it sounds like that's what you ran into here. That's on us to look into. Please reach out to us at [email protected] so we can review your report and sort out the refund. We'll take care of you.