todd M.
WORST COMPANY…
WORST COMPANY EVER..........EVERRRRRRRRRRRR
Zillow is listed under Real Estate.
Zillow (zillow.com) has 612 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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todd M.
WORST COMPANY EVER..........EVERRRRRRRRRRRR
Jarah
Today I had no choice but to remove most of my listings from Zillow. I am a realtor and have about 50 rental listings. I made the mistake of signing up for Zillow mls downloads. From the start it was problematic. Took longer than anticipated to start. I was told that I would be alerted when the service would start. I guess they meant that one day out of the blue all of my listings would download at once. Bc I am now paying per listing I did not want to pay for all of my rental listings. So I cancelled them. The next day they downloaded again. So I canceled all of them again. The next day they all came back. This happened over and over again. There was no way to stop it and nobody to help me Zillow is benefiting. Not only have they hijacked my mls feed so they get all of my listings to populate their site they are charging me. They are charging me a lot more per listing than originally agreed upon. 50 cents more per lead per day times 50. Adding up Next problem. It is impossible to get a person on the phone. This problem has been going on for months. Deandre who sold me the service. Will not contact me back. Sean Lee a supervisor. Called me a month ago. I have reached out to him twice this week. Bc I actually have his number. He has not bothered to return my call. Molly Sloane who is another supervisor Only contacted me once. This was once a great lead generator. I think that Zillow offers such terrible customer service this will be their demise. This horrible stressful experience has forced me to look into other sources for advertising. Realtor.com. Apartments.com. Homesnap. They all have one thing in common. A person available to fix the problem. W a phone call. It is shocking that such a successful company has missed it completely w such a simple idea. Customer service!!
Marilyn V.
I signed to get real estate leads from Zillow at $500 per month. They promised me I was going to get at least 60 leads in 6 months contract. It has been 60 days and I have gotten no leads. They say they have sent me leads but these leads are not qualified to buy a house, any house. I was promised that if I didn't get any leads that they will switch me to another zip code and that they were going to work with me to be successful. When I requested the change of zip code and complain about the quality of leads, I was told that if I wanted good leads I need to pay more money. I told them I need to get out of the contract because I can't afford to be paying for zero leads. Their answer is that ZILLOW has rules and I would not be able to get out of the contract. AGENTS please don't fall for their sales pitch and hope that you will get high-quality or even average leads. Zillow is scamming agents and after you sign their contract they can care less if you get something back or not, in return for your hard-earned money. The salesperson is asking me why am I complaining so soon and that I should wait longer to get a single lead!! I already paid $1000 and due for another $500 and not a single lead after 60 days. The salesperson is telling me that if a client doesn't qualify now I should wait around 2 years for this client to return. ZILLOW is illegally ripping agents off with false promises and on top of that, they are enforcing a fake contract. How is there a company like Zillow that is shameless charging agents credit cards in exchange for nothing? The Federal Trade Commission should put a stop to these illegal contracts that are good for nothing. I'm on my 5th-month of horrible after-effects from covid and wanted to pick some leads and get back to work. I don't have a single lead from Zillow but I do have a credit card bill for $1000 and due for another $500. Realtors stay away from lead scam contracts from Zillow.
Amy Smith Amy at Sun Realty O.
As a FORMER Premier Agent, I can say to other Realtors thinking about it: DON'T. It was a huge money waster. The "consultant" assigned to me was extremely unprofessional, and they charged me for an additional month's service after my contract stating that auto-renewal was in the contract--a fact no one bothered to mention before. They're the worst.
Luke G.
Zillow is great in a lot of ways. However, they use Chekr for their application system. I can't believe a good company like zillow would use such an inaccurate and low rated trash company like Chekr. Because of this, I can't respect Zillow anymore.
Amy
Zillow is a rip off for landlords. You pay $9.99 per week to advertise and you only get spam and bots. Waist of money
Dave M.
They suck testicle. Dumb female dump site! They are fecal matter wrapped in skin! Get my meaning. I can't believe them because no one ever responds.
Olivia
I've had bad experiences with Zillow. Almost every listing on their site is "off the market" or not a valid address. Just recently, Zillow listed a "condo" for rent but when I did further research into the address it turns out that it was an actual house that looked nothing like the picture posted. Also, I saw a listing on FB marketplace and contacted the person they tell me to just fill out an application on Zillow and that they're gonna check my credit. I asked if I could see the condo for rent, they say yes but after I receive your information. That's a red flag 🚩to me I'm not about to put my personal information on a site that I don't trust nor whoever the contact is. What happened to doing things the legit way. I'm all the way done with Zillow, Hotpads, Trulia, Zumper and any other ones providing false listings. Not worth my time.