ZillowReviews of zillow.com

My property was off-market for a few months due to a private transaction attempt, but when it was re-listed, Zillow failed to reset the "days on Zillow" count. As a result, it appears as though my property has been sitting on the market for over three months when it was actually just listed. This misleading information could seriously impact potential buyers' perceptions and the overall marketability of my property. Despite bringing this issue to Zillow's attention and pointing out how Redfin handles such situations correctly, Zillow's response was dismissive and unhelpful. They simply stated, "Redfin and Zillow operate independently," without any effort to address or correct the error. This kind of snarky response and unwillingness to resolve a clear problem is unacceptable.

Zillow for sale by owner process is total CRAP. Won't accept a listing and NO verification call. Finally managed to get some clown at Zillow to answer me. They say they've changed their policy on FSBO listings to now require additional documentation to verify ownership. Be real nice if they'd disclose that up front to consumers.

Have no issues listing my rental property on Zillow. Trying to sale parcel of land and commercial property. For some reason Zillow will not except my listings. Been sending emails for two months trying to get this listed but Zillow will not respond to my emails. Tried calling but cannot get through their automation keeps telling me to email. Very disappointed in their customer support team.

Zillow's customer support is incredibly convoluted and inaccessible. Their customer support hub is just a bunch of niche FAQs. Should you happen to have an unanswered question, you can "submit a claim." However, you only have so many categories you can choose from. Once you choose among the already limiting categories, you either open to a seemingly promising contact form that then forcibly pushes you to an irrelevant form, or you are then forced to choose one of just a handful of concerns within the category. There are too many daughter pages in the site that are ill-connected with tons of dead-ends and the support center is just as ill-conceived. There is no contact for support listed if your concern doesn't happen to fit their poorly-anticipated concern options. Zillow could really benefit from a front end coding clean up and a customer support phone or email that actually responds and answers questions instead of dissuading you through a maze of dysfunctional buttons.

I am very disappointed in Zillow’s customer service. I was trying to set up my bank account for Zillow rent payment but was not able to verify it. First of all, they don’t have a direct line for ZG customers, and kept sending me to voicemail. Secondly,. I reached out via email and sent screenshots of bank not being verified. I did not hear from them for 1 week and I was close to my rent payment date. It’s surprising that company like Zillow has sh** customer service.

I had an ad FSBO and was getting calls. An Agent then put his ad in and it replaced mine. Our ads are different because he wants to low list it so as to attract competition, but I want to show the price I will accept. I cannot remove his ad, tho can denied his ad as not mine. Effectively this has blocked my advertising. MY contract with the agent is based on his bringing me a buyer, so he does not get paid if a buyer approaches me.

They have listed my house twice, at vastly different prices. I have contacted them multiple times, and they do nothing about it, terrible!

My problem is different from others. Zillow has our house listed for sale when it isn’t and they refuse to do anything about it. We have people trespassing trying to get in our doors looking in our windows(while we’re home) and trying to get in our garage. When we tell people it’s not for sale they tell us well it’s on Zillow so it is for sale. I’m tired of these people and Zillow. Will be calling the police from now on.