ZillowReviews of zillow.com

Complained to the better business about the horrible customer service i received trying to get a listing by owner and instead of getting the issue resolved they blocked my account doubling down on horrible customer service, how can a company so dumb be in business but i see where they are located explains it all loony washington

I cannot get this company to understand that they have my modest property listed under two different addresses. What is most interesting is that although these properties have identical statistics at two different listed addresses by Zillow, they have vastly different values, according to Zillow. This screwed me, a few years ago when I attempted to refinance. The finanace company told me that I owned another property that I did not disclose to them. Repeated attempts, in various forms to correct this erroneous infomation have been ignored by Zillow. Zillow really sucks. I have the impression that they are really scavengers that devour information and then to sell it to the masses, and they do not care about the integrity of the information that they collect.

They have the wrong bedroom/bathroom count on my house and there's no option to fix their fraudulent description.

Earlier this year, I signed up for Zillow Premier Agent with the understanding that it would generate qualified buyer leads for the Sarasota zip code 34246. The salesperson assured me that all leads would be qualified, and that the process would include screening potential buyers by asking important questions such as whether they were working with an agent, their timeframe to buy, and whether they were pre-approved or paying cash. I was also told I would have a dedicated account manager. However, once the leads started coming in, it quickly became apparent that they were not qualified. Many leads were already working with other agents, while others were just browsing and had no intention to buy. When I raised this issue with your team, I was met with poor excuses. I repeatedly contacted my account manager, but my calls went unreturned, and when she did respond, it was days later with unhelpful responses, claiming they would look into the matter, but no action was taken. As the poor-quality leads continued, the level of service from my account manager deteriorated further. Eventually, I managed to speak to a supervisor who informed me that my account would be canceled due to dissatisfaction. Despite this, I was recently contacted by Zillow, attempting to offer me another service, which I declined. Now, I am receiving collection calls and emails, harassing me for payment on an account that was never serviced properly. This situation has become unacceptable. I strongly believe Zillow has failed to deliver the services promised and is engaging in dishonest practices, taking advantage of real estate agents. I expect immediate resolution of this issue and the removal of any charges from my account. Please confirm receipt of this email and provide a solution to prevent further escalation. they are complete Scam Sincerely,

I've tried 3 times to resolve a rent & sale simultaneous listing not showing. The Zillow FAQ says to contact customer service to resolve this. Tried multiple times with zero response and no resolution. Zillow customer service is broken and the quality of their data and consumer usefulness is suffering. Consider using other platforms for complete market information. Update: It has been weeks and zero contact from Zillow after four help requests. Realtor.com shows both listings; I suggest everyone use it for a complete market view.

Apartment owners note that LISTING YOUR APARTMENTS will take WEEKS. Zillow will not let you list anything anymore. You will need to go thru their sales people and they don't call you back for at least a week. There is No service from zillo, just an EXPENSIVE cash call. Apartments.com is very quick with service and better priced. Unfortunately zillow was good, but now they are just inefficient and expensive.

Zillow is displaying incorrect information regarding an MLS listed property and will not respond to multiple attempts to correct their error

Using it can be the worst. But personally is the fact that my house is on there and I can't edit anything about the value. Nor anything that is going on with my home.