ZEYAReviews of zeya-brand.com

Response from ZEYAAug 18, 2026

Hey Katy We’re sorry the dress didn’t arrive in time for your party, but we’re glad Aimee could step in and find a solution that worked for you. It’s great to hear that the resolution made the situation a little better! Edelle

Response from ZEYAAug 5, 2026

Hi Nina Thank you so much for your wonderful review! ❤️ We're thrilled to hear you had such a great experience with Aimee, Erika, and Georgie. We'll be sure to pass along your kind words—they'll be delighted to know their patience, kindness, and support made a difference. We're also so happy to hear that you love the quality and colour of your dress. Thank you again for your support. We hope you enjoy your new dress, and we can't wait to serve you again! Edelle

Response from ZEYAAug 3, 2026

Hello Peter Thank you so much for your wonderful review! We're delighted to hear that you were very satisfied with how we handled your complaint. A special thank you for recognizing Aimee, she'll be thrilled to know her support made such a positive difference. We truly appreciate your kind words and your trust in Zeya. If there's ever anything else we can help you with, please don't hesitate to reach out. We look forward to serving you again! Edelle

Response from ZEYAAug 3, 2026

Ciao, Grazie di cuore per la tua splendida recensione! 💖 Siamo felici di sapere che il tuo ordine sia arrivato nei tempi previsti e che Aimee sia riuscita ad aiutarti a risolvere il problema con il colore. Le faremo sicuramente sapere dei tuoi gentili complimenti: sarà felicissima di leggerli! Grazie ancora per aver scelto Zeya. Speriamo di rivederti presto! Edelle

Response from ZEYAJul 31, 2026

Hey Anette We're sorry to hear about your experience and sincerely apologize for the frustration this has caused. We take feedback like this very seriously. Unfortunately, we were unable to locate your order based on the information associated with this review. Please contact us at [email protected] with your order number so we can investigate your case and assist you directly. We'd appreciate the opportunity to review your concerns and work toward a resolution. Edelle

Response from ZEYAJul 22, 2026

Hallo Veronika vielen lieben Dank für Ihre unglaublich netten Worte und dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. 💖 Wir freuen uns sehr zu hören, dass Aimee Ihre anfängliche Enttäuschung durch ihre freundliche, verständnisvolle und lösungsorientierte Unterstützung in eine positive Erfahrung verwandeln konnte. Wir werden Ihr wundervolles Feedback selbstverständlich an sie weitergeben – es wird ihr sehr viel bedeuten zu wissen, dass ihre Geduld und Fürsorge einen so großen Unterschied gemacht haben. Ihre Weiterempfehlung bedeutet uns unglaublich viel, und wir sind sehr dankbar für Ihr Vertrauen in ZEYA. Edelle

Response from ZEYAJul 22, 2026

Hallo Karo vielen Dank für dein ehrliches Feedback. Es tut uns leid, dass die Lieferung länger gedauert hat und der Artikel zu groß ausfiel. Umso mehr freut es uns, dass du mit der Rückabwicklung und besonders mit Aimees Unterstützung zufrieden warst. Wir geben dein tolles Feedback sehr gerne an sie weiter. 💖 Dass du wieder bei ZEYA bestellen würdest, bedeutet uns sehr viel. Vielen Dank für dein Vertrauen! Edelle

Response from ZEYAJul 21, 2026

Hey Paula Thank you for your review! 😊 We’re happy to hear that everything was okay and that you had a good experience with our customer service team. Your support is greatly appreciated! Edelle