ZeroWaterReviews of zerowater.com

I don't dislike the filters. We're using the water dispenser system. The filters seem to do their job, the water definitely tastes better and the solids amount is significantly lower than in tap water. However, Zero Water does not provide any recycling solution for their filters here in Sydney, Australia. I contacted the company and their suggestion was reaching out to a local recycling company here in Sydney. If they are selling their products here in Sydney, the business should account for the environmental impact of the products they sell. It's enough of a reason to stay away of their products.

I think the plastic pitcher of Zero Water system is a poor design. The form for the Zero water pitcher that holds the filter releases the water into plastic. The rubberized liner on the lid is coming off. The top has protrusions that have to be aligned with holes in order to replace the lid. The lower part of the fill compartment is very hard to clean around the lower portions. The black is probably algae buildup that hides in the seam.

Leider bin ich vom Kundenservice von ZeroWater sehr enttäuscht. Auf Antworten wartet man lange und statt einer unkomplizierten Lösung entstehen immer neue Diskussionen. Eine neue Filterkartusche musste ich bereits nach 7 Tagen austauschen, da das Wasser deutlich schlierig und unappetitlich aussah – dies habe ich auch mit Fotos dokumentiert. Da ich so nicht weiterfiltern wollte, verwende ich inzwischen einen Filter eines anderen Herstellers. Besonders befremdlich finde ich, dass ZeroWater den offensichtlich problematischen Filter nur reklamieren bzw. ersetzen möchte, wenn ich zunächst wieder einen neuen Filter bestelle. Diese Vorgehensweise kann ich als langjährige Kundin nicht nachvollziehen. Ich habe ausdrücklich darauf hingewiesen, dass ich mit den Filtern über Jahre – bis auf wenige Ausnahmen – zufrieden war. Gerade deshalb hätte ich erwartet, dass man bei einem solchen Einzelfall unkompliziert eine Ersatzkartusche zusendet. Stattdessen habe ich inzwischen viel Zeit in Schriftverkehr investiert – für ein Problem, das mit etwas Kundenorientierung sehr schnell hätte gelöst werden können. Schade, denn das Produkt habe ich bisher gerne genutzt.

I've been using these filters for years and it's been wonderful but now I'm wasting a lot of money because the filters are expensive and now there is this horrible taste after sometimes just a week sometimes right away they're just not made like they used to be. If it tastes like rubber you're drinking rubber. It's disgusting. It's almost like this exhaust flavor more than rubber it's gross and it's poison what's the point of poisoning filtered water? Horrifying! now I'm going to purchase a whole new system. Thanks Culligan for destroying something good

I thought that the girls had trebled their water intake at home,or I was going mad as the filters don't last. I too have been a zero water customer for a long time, over 10 years. I have raved about this company even had a discount code to pass onto my customers - giving them the full discount, but sadly now, I'll be leaving. Since Cullingan have taken over, the filters are lasting just over 1 week, at best, sometimes even less. We used to get between 4 and 5 weeks out of a filter. Sounds like Cullingan are going to kill the brand, from cost cutting. Very sad as this used to be the best filter out there. Sort it out Cullingan, or lose the valuable customers that you acquired!

Dieses Produkt besser nicht kaufen! Ich streite mich seit Monaten rum, weil der Wasserspender immer wieder ausläuft und das Zimmer regelmäßig flutet! Bedenkt man den Preis von fast 400 Euro, tut das richtig weh. Schlichtweg Betrug.

I have used ZeroWater for several years and have been mostly happy until recently. It does feel like something has changed. I used to get 4 weeks on a filter, but of the last 4 only 1 made it that long. Also, customer service used to be better. When I recently reached out to tell them how unhappy I am, how my last 4 filters held up, and that I was seriously considering leaving Zero behind, I received the form email and then nothing else. When I followed up and said that I couldn't believe no one responded to me, I still did not receive a response but did get an email telling me 4 new filters were on the way. Too late. I had already donated my dispenser and I'll be donating those filters when they arrive. I have moved to Epic Water, which appears to be a better system anyway.

The filters originally championed a 5 stage filtration process which lasted several months depending on initial water supply quality. I totally agree with the other reviews stating massively reduced time before needing replacing. I believe it was around the time Culligan started putting their name on the product. The fishy smell and taste was awful, I spent ages arguing with the family about it as the previous ones never had this issue. I actually cut open a filter expecting to find the 5 different membrane sections but all that was in the filter was brownish beads, that's it. Highly expensive also compared to other filters, really disappointed after initial high quality product. Just bought an under sink system with separate drinking water tap. I held off with this review thinking it might be my water supply but after seeing other reviews complaining of the fishy smell and taste I realised it's the filters.