Zero FoxtrotReviews of zerofoxtrot.com

I been ordered few times already, unfortunately this time I placed an order for two shirts, one of them they send me the wrong item, apparently they send you what they have at that moment and NOT what the customer wants, not very pleasant way to do business with them !

Poor quality item. Cheap Chinese zipper broke within 8 months on a jacket used less than 20 times in very light use situations, in the house as a house coat. Contacted customer service about repair or possibly buying another zipper. Was told, “Go find an “Alteration Shop.” A 42% 1 star ratings means this company won’t last long. Veteran owned they say, must be POGs and REMF’s as any line team member wouldn’t treat their teammates in this fashion.

had to give one star they deserve -10 stars. rip-off company insult to first responders and vets.Sent my order to a nonexistent address I have the info from the post office where it was sent. Then the order was returned to them so they have my order and my money. A confirmation email from Z.F. has my correct address, their 3rd party shipper address wasn't even close. NO customer service automated email telling me to do some push-ups and order again with the correct address. Dont waste your money they suck

Absolute TRASH company. Ordered a Kylo Ren shirt never got my shirt called customer service to explain that I never got my shirt customer service says they will refund my money explain to customer service that I don’t want to refund that I’ve spent hundreds of dollars on every other one of their Star Wars shirts Including buying subscriptions to their bs after life program to be able to custom make shirts that they have discontinued what that means is that a $25 shirt now cost 40 bucks had to do that multiple times after being told that they discontinued items and they would not be making them anymore Only to turn around and offer them in the afterlife subscription double the price so to complete my collection I jump through hoops and paid their exorbitant prices. Do they give a crap that I have an incomplete collection absolutely not do they give a fu@& that I’ve ordered hundreds of dollars worth of stuff from them and then I didn’t receive my order and then I have not yet received a refund nope they didn’t give two fuc$&. Sh&$ ass company Run by scumbags masquerading under the guise of being veterans. My advice is to steer way clear. I’m now out 40 bucks and have a closet full of shirts that I refuse to wear because I won’t support scumbag companies. Nothing but a waste of time and money to purchase rags that I could’ve bought at Home Depot for a 10th of a price. 🖕🏻ZERO FOXTROT.

Wrong item arrived multiple times. Promptly ripped upon use. Terrible customer service, even worse product.

Ordered a shirt before Father’s Day, still have not received it. It was coming from Austin which is close by and it’s now in a different state. I’m very disappointed.

Ordered a shirt for Christmas for my husband and it was ripped big hole under sleeve ! I payed good money for this shirt! I had to fix it myself....poor merchandise they dont check products before selling them .obvious they dont make them they probably have them made at some cheap shop.

Avoid this company at all costs. You pay for items expecting to receive them and after 3 weeks ... still no shirts. I did get an email that contradicts what their website says. So they're not only unethical in their business practices but liars. I'll be contacting the BBB to file a formal complaint tomorrow if my card is not credited. They also don't know how to count when it comes to their inventory and what they have on-hand.