Zero FoxtrotReviews of zerofoxtrot.com

Slowest shipper ever and high prices with zero customer service

Ordered 16 items for a birthday present. Stuff is okay, imo. The 64oz. TAC Ruck Bottle showed up with the steel lip... rusted. Why can't we submit images? Not great. Probably won't buy again. Will be pursuing a refund in my own special way 👌

This company is a scam. They hype up stuff with no inventory and they are always out of stock of XL. They give rookie excuses. They are not a company. They are drop and ship. They carry nothing instock. Save your time. Batch drop hype gear. Hooah. 11B Out.

Take money but never ship. Created a shipping label in dec2025 to ship my item finally got a refund end of January because they never shipped item. Save your money and time and go somewhere else.

DO NOT SHOP WITH THIS COMPANY!!! i’ve been very patient as i know with the holidays places can be very busy. i put an order in on November 29 for Christmas gifts and received it december 15, i received the WRONG order and reached out to customer service which is basically non existent. it took a week for them to respond and they told me to issue a return. I did so. it took several weeks for my return to be approved. i finally was able to go return the wrong order that was sent to me on Jan 10th!!!!!! I then receive an email saying that my original order is now out of stock and received STORE CREDIT with less money than i originally spent on this order. I want my money back and don’t want store credit. I highly recommend spending your money with a company who cares about their customers. i don’t even want to leave one star as a rating for this company as it deserves zero stars!!!!!

Ordered two pair of shorts in a large, they sent us one pair in a medium. It took several weeks to get ahold of the company as they have no real customer service. After we finally got ahold of them they sent us an email letting us know that the product we originally ordered was out of stock and gave us store credit. They gave us much less store credit than the amount of money we actually spent. This company is without a doubt a scam, please do not order from them!

lol the reviews are all seem to be exactly the same, and i am here to add to it. I order a pair of shorts for my husband on November 28th. Given that companies are bombarded with orders during the holiday season, I give them the benefit of the doubt. However, after an automated email on more than one occasion asking for an update and not getting anything I am over it. This order has been sitting in the fulfillment queue since December 8th, it is now January 9th and there hasn't been any change. Over this crap.

The jacket I ordered 3 weeks ago hasn't arrived. I paid $120 and they gave me a beanie as a gift. The beanie was delivered, but the jacket I actually ordered hasn't arrived. I'm emailing customer service but no one is responding. Can someone please help me?