ZephyrReviews of zephyrpilot.com

I ordered a wallet with engraving, was charged for a wallet with engraving, got a plain wallet. I called their support number, but it doesn’t work, it just takes you to a voicemail box that you can’t leave a message for. Update: The wallet WAS engraved afterall, it just was done so very faintly (and the leather I chose has some texture so you have to have it in the right light to see). The wallet is fine, I wouldn’t pay for engraving if I knew what I was getting. Quick response from the company after I posted this was appreciated, though I still wish they had a proper greeting and voicemail box on their “support” phone number. I wouldn’t have left a bad review if I had an inkling that it was a legit company interested in helping resolve my issue.

They said my order went through but never shipped my order. Also I didn’t know I could add engraving until after my order was submitted. I’ve had no updates on my order since I’ve placed it.

You do not send out shipping dates I have when it will ship I am left in the dark

Edit. Zephyr made up for the shipping companies failure to deliver. They sent another out right away and got me what I ordered. Edit. Still waiting to receive been over 2 weeks. Tracking info is inaccurate. Not sure if I’m ever going to get this. I had higher hopes and looked forward to using this

Order was delayed several days due to shipping system problems. When order arrived, it was the wrong wallet (order was confirmed as AirTag product but wallet shipped was standard). On the positive side, communication via email was fast and responsive to inquiries.