ZephyrReviews of zephyrpilot.com

The engraving is awful, so blurry!

poor quality for price. I was expecting better based on latest reviews.

Overall thought my item was well built! My biggest consideration was the material felt a little cheap and the middle part where my passport went was very very tight. I’d say it would need to be a hair looser to help the passport go in so it doesn’t ruin the paper/ hard part of my passport.

So I already have another one from you and the leather feels more rigid than these! It's blue though but it was only one of a few options at time when I bought it. So now I see you had black in again, so I jumped on it but the leather feels a lot different and not the safe feel.

I ordered two of the passport wallets. 2 weeks later, only one showed up with no email or correspondence about when the other would be here or that they had been shipped separately. Ordered both of them at same time.

The Pilot Wallet seems good, shipping to Canada however was anything but. Company used UPS, the tracking number provided gave no expected date of delivery and minimal other details at best. After 2 weeks i got an unexpected notice from Canada Post that I owed 21.48 for customs and taxes. Turns out UPS gave this package to Canada Post to deliver with no actual information provided to me to explain. I inquired with Zephyr and it seems that this may have happened before, got this response "Sometimes it’s smooth sometimes it’s not, we deal with it all the time". Zephyr could definitely do better with shipping across the border, they could use a service to provides reliable, consistent results. I would have paid more for better shipping if aware of the issues. If you plan on purchasing and you need it shipped to Canada beware.