ZeldacardsReviews of zeldacards.com

Response from ZeldacardsAug 3, 2025

Dear customer, I sincerely apologize for the inconvenience and the delay in responding to your communications regarding the issue with one of the cards. We value your feedback and are committed to resolving this matter. Please contact us directly at [email protected] with your order details, and we will make sure to address the problem and send a replacement card promptly. Thank you for bringing this to our attention, and I assure you that your experience is important to us. We aim to provide solutions and regain your trust. Best regards, Karl ZeldaCards Customer Support --- 08/25 Update: Thank you for your update. We are troubled by a large volume of spam emails, which indeed causes us to lose some customer emails. We are currently trying to implement a hidden email feature that will be sent to customers who have already placed orders, ensuring that important emails won't be mistakenly cleared.

Response from ZeldacardsApr 29, 2025

Thank you for your feedback! We’re happy to hear the cards are working well for you, and we appreciate your note about the artwork design. 🌟 To make it easier to identify each card, we’ve prepared a detailed reference sheet that matches the custom art to the corresponding amiibo: https://docs.google.com/spreadsheets/d/1TpP5eUaxmjxSANEsWisV6Vhvf-cHHqhChfyEqMTu09g/ We recommend printing the sheet or keeping it handy on your device for easy reference. If you’d like a specific guide for your set (e.g., TotK 40 Cards), just let us know—we’re happy to help! Thanks again for choosing Zeldacards. Your insights help us improve!

Response from ZeldacardsAug 18, 2024

Dear Mr. Steve K, We sincerely apologize for the inconvenience you've experienced with your order. We appreciate your feedback and want to address your concerns transparently. We've identified a shipping issue with your order: Your package arrived at the Franklin Park, IL post office on August 12, 2024. It was returned to our processing center in Schiller Park, IL the same day. Our Chicago facility received the returned package later that day. We're currently investigating the reason for this return and are committed to resolving this issue promptly. To ensure you receive your order as soon as possible, we're preparing to reship it. For privacy reasons, we kindly ask you to contact us directly to confirm your shipping address. This will allow us to expedite the reshipment of your order. We value your business and are dedicated to providing excellent customer service. Please reach out to us through our official customer support channels, and we'll prioritize resolving your case. Thank you for your patience and understanding. We're committed to making this right and ensuring your satisfaction with our products and services. Best regards, Karl Zeldacards Support Team [email protected]