ZeldacardsReviews of zeldacards.com

Response from ZeldacardsApr 21, 2025

Dear Customer, I’m Karl from Zeldacards, and I sincerely apologize for the inconvenience caused by the delay in your order. I understand how frustrating this must be, especially receiving a review request while your package is still held up. Currently, the latest tracking status shows: **VANCOUVER, DETAINED BY LOCAL CUSTOMS FOR INSPECTION** Unfortunately, customs inspections can sometimes take longer than expected, and we have no control over this process. However, we’re closely monitoring the situation. If you’d prefer not to wait, we’d be happy to process a full refund for you—just let us know your preference. Otherwise, we’ll keep you updated as soon as there’s any movement. For real-time tracking, you can check here: 🔗 [17track](https://www.17track.net/) | 🔗 [YunTrack](https://www.yuntrack.com/) Again, I’m truly sorry for this experience. Please don’t hesitate to reply if you’d like a refund or further assistance. Best regards, Karl Customer Support Zeldacards

Response from ZeldacardsJan 15, 2022

Hi Megan Dale, We are sorry for the bad shopping experience caused to you. Usually, you will be able to get a shipping notification with a tracking number after the item is sent out from our warehouse, thus the delay of shipping notification is quite normal. To express our apologies, we had processed a half refund of your Oder and kept sending you the original item you purchased. As you said, you received only 1 item, we suspect it was lost during the transportation and it is out of our control. ​ In this situation, we would like to resend you the complete 6 scenario cards without any extra fee. We will send it out immediately and inform you of the tracking number once it is available.