Zebra Technologies Corporation is a public company based in Lincolnshire, Illinois, USA, that manufactures and sells marking, tracking and computer printing technologies.
Zebra Technologies (zebra.com) has 46 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Dave
The federal government will shut down zebra this is David thy should have never snuck that micro chip in my head how dare you destroy a nother Christmas this is 5 one in roe you don’t know how thin of ice your on
Arek M.
Beznadziejna firma, jeśli chodzi o udostępnianie rysunków i dokumentacji. Brak wsparcia. Gąszcz stron internetowych i odwołań i braku wyborów doprowadza szukającego wsparcia do szewskiej pasji. Do nowych projektów odradzam wykonywanie jakichkolwiek projektów z udziałem produktów firmy ZEBRA.
Susan
Absolute brick of a product. Won't connect to bluetooth for hours. More hours to connect to wifi. Never connects to cloud. And when it is set up, you could be waiting a whole day for 1 label to print. Shit of the highest order.
Sam
Contacted tech support regarding a brand new ZT411 printer out of the box. After well over 1 hour, the rep advised me nothing else could be done and that I would have to send it in. Even though it was brand new out of the box, the warranty would not apply because it had been over 30 days since purchased. They quoited me: $463.05 repair and $970.20 for the part for a total of: $1433.25. You can buy a brand new one on Amazon brand new for $1200.
Jordan
Printer went wrong pretty much new. Prints white lines down everything, have wasted so much money on printer labels. Didn't report for a while as was in busy seasons and couldn't be without the printer and quite frankly didn't have time (even if it was taking me 10 labels to get one correct) and was then out of warranty - fine. Contacted anyway as needed it to be fixed, was then told I need to pay for the fix and also be without a printer for however long that takes. They cant come and fix it here and they cant provide a temp printer while its fixed so essentially if you are a busy business you can't get it fixed as you would have to buy another printer to manage for the time it was away being fixed anyway. Have seen this is pretty much the standard of Zebra printers and most of them don't seem to work.
Jeroen
It is a pity that i can not give 0 stars... two printers have the same issue right out of the box, one was sent out to the Zebra repair center and after that the printer has been sent UNREPAIRED back to us. After that they would not listen to the customer anymore and closed the ticket with the printers still in error state and/or underperforming ????? F.....g Sh...y company that does not deserve any stars !!!
Steve K.
Very frustrating and unresponsive to issues and complaints. Case: 21294657 I need a repair for my Printer as it has chewed up to very expensive ribbons after printing only a few cards. I have contacted customer support and reported the issues by email to the company and they just ignore me. The support agents say that they do not know why you need a company name to be able to get a RMA repair done. I am a private individual and do not have a company and it will not allow me to egenrate the repair RMA. There website will not allow you past a certain point and then it fails. I have not had a single reply to my emails nor have they replied to my complaints to customer services about this issue. So if you are not a business that is in there database the do not by a machione from them as the warranty is worthless. I am having to go see trading standrds and a solicitor to see what I can do. This will cost me money but it is better that having 1000s pounds of a printer that does not work.
Decent C.
If only I had checked the reviews before buying my Zebra label printer. After about 12 months of use, the printer began printing labels with a wide vertical blank space that often renders the barcode unusable. I contacted Zebra in December 2024. What followed was months of failed communication: repeated fault-finding emails that didn’t resolve the issue. Multiple phone appointments were arranged but nobody called. Calls were late or cancelled without notice. Countless contradictory emails from different staff. On one occasion, I was told they had tried to call me, even though my phone hadn't rung and there were no missed calls. Despite repeatedly confirming my availability and asking to be contacted if an appointment couldn’t be kept, the same pattern continued. I am now having to raise yet another support ticket for the same repeating problem. This is, without doubt, the worst customer service experience I have ever had. Zebra’s Trustpilot score reflects this, with the majority of reviews rated one star.
