Zara Tanzania AdventuresReviews of zaratours.com

Our eight day Lemosho climb with Zara was amazing. Gasper, Hussein and the whole crew looked after us so well. The food and equipment was outstanding and the booking process very easy. We loved every moment of our time on Kilimanjaro and, if you’re thinking of climbing the mountain, book with Zara. You’ll have an incredible experience.

Our climb experience with Our guide and team was exceptional. The food was very good, everyone was very nice. Our safari location was amazing and the staff was very friendly and helpful.

Flexible when our flight was cancelled

Ich war nun zum 4. mal mit Zaratours unterwegs und ich war wieder sehr zufrieden. Dieses Mal bestieg ich den Mt.Meru mit anschließender Safari. Die 3 Tage Variante ist doch sehr anstrengend weil man am Gipfeltag um Mitternacht startet und noch am selben Tag zum Gate absteigt. Man wird aber mit einer tollen Sicht auf den Kilimandscharo und die gesamte Umgebung belohnt. Die anschließende Safari im Tarangiere Nationalpark und im Ngorongorokrater war einfach nur herrlich. Highlights waren ein auf einem Baum lauernder Leopard und eine Löwenfamilie die in nächster Nähe ein Gnu zur Strecke brachte und verspeiste. Auch einen seltenen Serval konnte ich bei der Jagd beobachten. Es war ein unvergessliches Erlebnis und von Zaratours bestens organisiert.

Unbelievable staff, the guides knowledge able good sense of humor and keep us motivated Festo and Michael . Nice group, food palatable and impressive considering logistics etc behind it.

Our group, led by Festo and his team, were exceptional in every way. Festo was a knowledgeable, friendly, and helpful guide. The food was delicious and the rest of the team worked hard to ensure that we were comfortable the entire trip. Highly recommend Zara tours and Festo’s group.

My mountain team was amazing. Meru is done as a private hike and I had my guide, 2 porters, cook and a waiter as my team. The team was great, everybody was really friendly and I was happy with their service. My guide Philip offered to carry my daypack for the summit and asked me bunch of other times if I need a help carrying it. He was helping me the whole time so much with all different things like holding my poles, taking stuff out of my daypack etc. The food was delicious and more than I could eat. The waiter was bringing me bowl with hot water every morning and after every hike, plus a hot tea, always asking me how I was, really friendly and accomodating all my requests. The office people, though, was a completelly different experience. I was mainly dealing with a guy called Hasim. Bunch of messages and emails unaswered, sometimes I had to ask a few times about something to dig the answer out of them. Chaoting and disorganized, for example he told me a hotel I would stay it, while I got an email with a different info a week after. The hotel was Maru View Lodge and google maps shows 2 hotels with the same name. So I asked which one it was and surelly he told me the wrong one. I asked where I can keep my valuables and he told me to ask the hotel that they must have a safe. So he basically didnt even know if there was a safe place to keep my valuables there. The rooms in the hotel are all by a wall next to a road and I heard every single car and motorbike going by and after I ordered a pork meal from their menu and they brought me beef claiming it is pork and a chef and then even the owner herself came and gave me an attitude about that I booked myself another hotel and left. I requested a refund for the hotel which I was promissed to be processed and comfirmed through an email while I was at the mountain and that never happend. So while the mountain team was nothing but amazing from the beginning to the end I would never book with Zara again.

I recently booked a trek on Kilimanjaro via Zara Tours, and after my trip, I can highly recommend this company. I had a team of five people with me on the mountain, and the guide, Joseph, was amazing - the whole team was. They were super friendly, and made sure I had the best possible trip. The equipment was good, the food was great, and Joseph was very experienced and had a lot of knowledge about the mountain whenever I had questions. I really don't have anything to complaint about. Prior to the trek, I stayed at Springlands Hotel in Moshi, which is a part of Zara Tours. I had a very comfortable stay there, where all the staff were super friendly and made sure I felt welcome. I learned that Zara Tours is a very responsible company towards its employees, the nature, and the society in general, which makes the experience of travelling with them even better!