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Response from Zara Tanzania AdventuresJan 8, 2024
Thank you so much for the review and I hope you come back again with Zara Tours.

Zara Tanzania Adventures is a local outfitter based in Moshi, Tanzania. It was founded in 1987 by a Tanzanian woman Ms. Zainab Ansell.Zara Tanzania Adventures has evolved into Tanzania’s largest Kilimanjaro outfitter and one of the country’s largest safari operators, with daily departures up the Kilimanjaro Mountain with a choice of six routes. We put more people on the Kilimanjaro summit than any other company. In addition, weekly departures are available on seven group safari itineraries through the wild areas and amazing bush lands. We have friendly, experienced and professional officials for the safaris and our standard properties such as two hotels, Springlands, www.springlandshotel.com in Kilimanjaro and Highview, www.highviewhotel.com in Karatu-Ngorongoro, as well as our tented camps, Serengeti Wildcamp and Ikoma Wild Camp www.wildcamps.com. These are all owned by ZaraTanzania Adventures.For more details please visit our website www.zaratours.com email us at [email protected] free +1866 550 4447Wasp +14167003324
Zara Tanzania Adventures (zaratours.com) has 376 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Response from Zara Tanzania AdventuresJan 8, 2024
Thank you so much for the review and I hope you come back again with Zara Tours.
Vytautas
They sent me a quote without even listening to my needs.
Response from Zara Tanzania AdventuresJul 31, 2023
Dear Guest, We are pleased to get your comments about your experience with us at Zara Tours, We are also glad that you took the time to point out some items that we could work on it in order to improve our guest's experience with us. The management is overlooking and working on all mentioned issues. We thank you again for being our guest.
aj T.
These immediate review requests that has become popular lately by different companies are ridiculous. The only review one should give is at the very end of an actual total experience with a company. A company can NOT be judged just by interacting thru couple of emails back and forth.
Response from Zara Tanzania AdventuresMay 22, 2023
Dear guest Thank you so much for your opinion.
Andreas
I was writing a second time to Mr Erasto for the booking for our safqari in June ( 5 Persons)and I didn't get any reply from him not yet. What else can I do , as to write again? This is strange and annoyes me
Response from Zara Tanzania AdventuresJan 4, 2023
Thank you for your comments received and I believe you got all the reply you confirmed? Thanks
Tripti P.
My basic reason to be in touch with Zara tours was meeting a friend who was staying at springlands hotel and to be able to stay with them one has to have some excursions with Zara. I took 2 day trips with them and the Matuerini falls and Marangu village tour.. the hotel seemed more or less like a strict hostel with rules like wifi only in the garden.. food options were limited with only specific cooked food to be haf at specific times and long tables with no privacy of space.. my guide was not interested in doing full trips and kept scaring me of getting tired.. forced me to do the coffee plantation trip as he must be getting a cut out of it.. the safari vehicle that i had the 1st day had torn seats and no seat belts and it was a rough road and banged my head to the rae ironed finished sealing.. food was horrible and i did not enjoy my stay with them at all.. except the last day when i bumped into their manager Remmy who made the last few hours with them worth a while..
Response from Zara Tanzania AdventuresOct 30, 2018
Dear Guest, Thank you for reviewing us here on TripAdvisor. Please accept our sincere apology for the unmet expectations from us, the management is working on all the mentioned feedback for a better and improved services. Once again, thank you for choosing Zara Tours.