Zappy HealthReviews of zappyhealth.com

Zappy has excellent customer service and the supplies arrive in a flash.

Zappy Health promoted weight loss packages of tirzepatide from "licensed 503A or 503B sterile compounding pharmacies." I spent almost $3,000.00 on medication that Zappy claimed were from Ousia Pharmacy, which turns out did not have a sterile compounding license nor the license to ship to my state. Zappy Health was never able to verify where these meds were sourced, and this pharmacy has since been shut down and relinquished its license after multiple infractions uncovered by the Florida Department of Health. When this was exposed, Dr. Michel Bernard Choueiri (NPI# 1780991869) lied about the sourcing (later verified by other pharmacies he named), denied thousands of customers refunds or replacements, and insisted that the medication was "safe to use" while providing no proof of where the medication was from. He then withdrew his offer to test or replace samples of the product for purity to reassure his patients. Since then, there have been numerous reports of adverse events from using this product, at which point this doctor should have sent a stop order to immediately cease using these meds. He never did so, which directly violates his Hippocratic oath to do no harm. This lack of transparency and failure to inform customers about such a serious safety issue is negligent and unethical. Instead of taking responsibility for this lapse in safety, Zappy Health's customer service was unhelpful and dismissive. I contacted them multiple times about the unsafe conditions of the medication, but their responses were slow and did nothing to address the core issues at hand. There was no apology or effort to resolve the situation—only an attempt to deflect responsibility and seek remedy from the pharmacy. As I am unwilling to risk my health and safety by injecting unknown substances into my body, I had to pursue a chargeback with my bank.

The process was very easy so far everything is as they said. Reading some of the reviews are scary but the pharmacy is Hallandale and they have board accreditation. Will update in a couple months. Customers need to read and understand the terms before spreading untrue reviews

This company is straight forward and simple. They offer good products at good prices. I have not had any problems with the website the doctors or the billing. I plan to continue using them as my weight loss tela health provider. You may notice the website to be bare bones, but that is what makes it so good. They are not trying to hide things in hundreds of pages you have to search. I would recommend them to anyone that wants a simplified experience with up front pricing. Don't get fooled by all the other providers that are popping up and using marketing gimmicks to wow you. If you want great service at a great price give them a try. They keep marketing prices down to pass along the savings to you.

Company refused to cancel subscription and continued to charge credit card. Subscribed for over 7 months and only received 2 shipments. Unreliable and entirely unethical.

My experience with Zappy Health was incredibly disappointing, and I strongly urge others to avoid their services. From their lack of customer care to their failure to source medications from properly licensed facilities, Zappy Health has shown an utter disregard for patient safety. The most concerning issue was Zappy Health's failure to ensure they sourced medication from a licensed 503A or 503B sterile compounding pharmacy. They marketed their medications as coming from these licensed facilities, yet the pharmacy they used, Ousia Pharmacy, did not have a sterile compounding license. This is an absolute failure on Zappy Health's part to do their due diligence and ensure the products they were distributing met the basic safety and regulatory standards required for pharmaceutical medications. Even more alarming is that Zappy Health never contacted any of its patients about this issue. Many patients, myself included, were completely unaware that we were being sent unsafe medications. I discovered the problem after reaching out via Zappy’s customer chat, where I learned that the pharmacy they used was unlicensed and had ceased operations. This lack of transparency and failure to inform customers about such a serious safety issue is negligent and unethical. Instead of taking responsibility for this lapse in safety, Zappy Health's customer service was unhelpful and dismissive. I contacted them multiple times about the unsafe conditions of the medication, but their responses were slow and did nothing to address the core issues at hand. There was no apology or effort to resolve the situation—only an attempt to deflect responsibility. Moreover, Zappy Health capitalized on the public's concern over the potential shortage of GLP-1 medications, using this fear to push their product. They claimed the medication was safe to use, despite warnings from healthcare providers and the FDA not to use medications sourced from unlicensed or questionable facilities. This felt like a blatant attempt to profit off of vulnerable patients without regard for their health or safety. When I received my medication, I was appalled to find that it was not processed in a sterile environment. This lack of quality control not only made the medication unsafe but also contradicted Zappy Health's claims of providing sterile, regulated treatments. It’s clear that they put profits over patient well-being, which is both irresponsible and dangerous. Zappy Health's lack of transparency, failure to source from licensed pharmacies, and disregard for customer safety and well-being has left me with no confidence in their services. I would advise anyone to avoid using Zappy Health and seek out legitimate, regulated providers who prioritize patient safety and adhere to industry standards.

zappy has made it so convenient and easy to follow this weight loss program. i had to try several others but none were as great as zappy.

Excellent service!