Jim G.
Zager Guitar Outstanding Service Ethic
I want everyone reading this review to know this is legit. I have no connection to the Zager family or company. I live in Scottsdale AZ, am a senior, and I entertain at our gorgeous senior residences here doing songs from the 40s, 50s, and 60s. After trying a buddy's Zager at a show, I was really impressed, and I finally decided to try a Zager guitar for myself. I got the smaller ZAD 80CE OM model, and absolutely love it, for its wonderful tone and its remarkable ease of play. But that is not what I am writing about. I had a minor issue that I wanted addressed. I emailed them the problem, and absolutely immediately they got on it and resolved it, "with concern and urgency!" I mean Immediately! I was blown away with their immediate response. This is the kind of midwestern service that impressed me so much. I am still astounded at how concerned they were that I be happy with their products. These Zager people really care about their customers, their product quality, their reputation with their cutomers, and about the quality culture their family company! Good old midwestern service attitude! They have my utmost respect.




