Z311servicesReviews of z311services.com

WARNING: Stay away from Z312 Service. This has been one of the worst experiences I’ve ever had with a company. On June 8, we hired Z312 Service because we trusted Kevin’s promises. We even spoke directly with the owner, yet they completely failed to deliver what they promised and never resolved the situation. They left my vehicle stranded in California instead of transporting it as agreed. Because of their negligence, my personal belongings were left inside the car under the extreme California heat and many of them were damaged. Even worse, my work tools are still inside the vehicle, preventing me from working and causing me financial losses. The most upsetting part was their complete lack of accountability. Instead of taking responsibility and fixing the problem, we felt ignored and mocked. They made promises they never intended to keep. If you value your vehicle, your belongings, your time, and your money, do not trust this company. Based on my experience, they are unreliable, unprofessional, and do not stand behind their word. I deeply regret hiring them and would never recommend their services to anyone.

I initially used their services for transporting my vehicle and referred them to others because I thought the lady I spoke with Grace did her best. The person that used the service that I referred - had a horrible experience with Grace and did not pay the dispatchers fee - because they did not get their vehicle - no communication was provided on the delay and when they finally got in touch with the driver - his truck was broke down and they still had to wait. Grace took it upon herself to reach out to me because I referred the person - to tell me I needed to do something about it. Harrassed me via text and phone calls and threatened to flash my addresses and phone numbers so no one would provide me transport service AFTER I offered to pay her dispatch fee. HORRIBLE SERVICE. I take back the good things I said initially!

Communication was great . Mike was very easy to deal with. My car was shipped with out any issues

Smooth and professional service overall. I shipped my Audi with Grace and she kept me updated with everything, the driver was polite and professional, and provided the pictures both at pickup and delivery, will look forward t work with you again.

Very reliable company, I shipped my vehicle from Buffalo to Orlando and it got here one day earlier than scheduled with no issues along the way. Grace was the rep I was dealing with and she never misses a text or call, always responds in a timely manner and handles all requests diligently. Thank you Grace and company.

Great communication from start to finish… very honest about their quote as far as pricing.. my son needed his yr co at his new location from Louisiana to Kansas and was delivered on time… thank you for having honest business

Highly recommend!! My friend referred me to Grace and I always read reviews and they made me a bit skeptical but working with Grace and dealing with other companies made me a believer!! No rate change, no hassle, all honesty and great communication. I transported my Jeep from NC to FL and I felt confident after working with Grace. She even saved me from being scammed by another dispatch company!

Listen!!! I read the reviews I and I was so skeptical. Grace Morgan went above and beyond to put my skepticism and fear at ease. My Jeep arrived in less than 24 hours from Florida to Georgia. Smooth handoff. No price change AT ALL!! I am definitely going to use this company again. Happy customer