Z311servicesReviews of z311services.com

Mike was extremely polite, very helpful BUT they didn't come through after promising the driver was 100% guaranteed. several cancelations later my car still hasn't been picked up while I wait all day long. Don't use them. Read the reviews. I'm sure they sometimes they do succeed but for me they haven't and it has been very inconvenient. They have been responsive, but it doesn't help if they can't do the job

NOT Veteran owned. They are scammers and will take out your deposit and not honor your contract. Lies constantly and using fake American names like Mike Adams. Constantly comes up with fake excuses and not returning your deposit. Scammers from another country disguised as being American. No service no ethics!

Excellent service from Servicios Z311. I have been working with them for several years to transport various types of vehicles, and I have never encountered any problems or complications. They are a highly efficient, responsible, and professional company that handles every transport with great care and commitment. Without a doubt, a company you can trust. I recommend them 100%.

SCAM ALERT ‼️ DO NOT BOOK SERVICES. I ARRANGED WITH SEVERAL MONTHS NOTICE TO HAVE MY DAUGHTER‘S VEHICLE PICKED UP FROM CALIFORNIA DELIVERED TO PRESCOTT ARIZONA FOR COLLEGE MOVE-IN. I STARTED EMAILING AND I NOTICED NO ONE RESPONDED. I CALLED AGAIN TOOK THEM A WHILE. THEY RESPONDED. I EMAILED ON FRIDAY TO CONFIRM THE PICK UP ON TUESDAY THEY SAID YES DON’T WORRY WE HAVE THE DRIVER READY FOR YOU. NO CALL NO-SHOW ON THE DAY OF PICK UP. PHONES WENT TO VOICEMAIL. WE SPAM CALLED THEM 100 TIMES SOMEBODY FINALLY CALLED BACK ONLY FOR THEM TO TELL ME THEY DID NOT HAVE A DRIVER INDIRECTLY AND THAT THE CLOSEST PERSON WAS IN SAN LUIS OBISPO 5 HRS AWAY. THEY WOULD PICK IT UP ANOTHER DAY. COLLEGE MOVE-IN DAYS ARE SCHEDULED TO THE DAY AND TIME ON THE DOT. SADLY, I HAD TO HAVE MY LESS THAN ONE YEAR STUDENT DRIVER COMMUTE THE DRIVE FROM CALIFORNIA TO PRESCOTT, ARIZONA. VERY DANGEROUS. VERY EXHAUSTING. VERY EMOTIONAL. I WILL BE MOVING THIS UP ALL CHAINS OF COMMAND. DO NOT BOOK WITH THEM. WHAT’S WORSE IS THAT I CALLED ANOTHER AGENCY YESTERDAY AND HE WAS AWARE OF THE COMPANY NOT PROVIDING SERVICE BECAUSE THEY WERE SPAMMING AUTO DRIVERS TO COME PICK UP OUR CAR FOR THEM AT THREE TIMES THE COST. DO NOT BOOK!!!

I am writing to express my profound dissatisfaction with the recent service I received from your company. As a disabled, retired USAF veteran, I expected a level of professionalism and reliability that was unfortunately not met. Despite multiple attempts to arrange for the pickup of my vehicle, the service was never rendered, and my inquiries were met with dismissive responses. I was assured via text that a driver would arrive at 4 PM, yet my wife and I waited for hours without any follow-up communication, ultimately being left in the dark. This experience has not only been frustrating but has also highlighted a concerning lack of customer care and reliability within your organization. I strongly advise reconsidering any engagement with your service.

the worst compant I ever tried! DO NOT USE

The company Z311 being said it is owned by a veteran Sean McCarthy McCarthy I was under the impression that this Transport company to transport my vehicle from one location to another would be honored. Will he mean that veterans had integrity and honesty concerning themselves and any business Enterprises that they may be involved in? The Transport company Z311 has said on their website no upfront deposit reliable easy to work with all these statements are not true on March 13, 2026. I was working with an agent Mike Adams setting up Transport for my vehicle and with the signing of a contract request of a security down payment or deposit was required for the Transport of my vehicle and the amount of $150. This is now June 26, 2026. The contract was never fulfilled by Z311 company. Which intern resulted in the vehicle needing to be transported being reloaded by the finance company. Since all these months have gone by and many request and once for return of my $150 security deposit working with this Mike Adams to the state, the refund has not been received back to my account. And after three months of being misled by Mike Adams representing Z311 and an employee I presume of this Sean McCarthy, your cat I would not recommend that the company Z311 would be used for any auto Transport at any time.

Extremely happy with my experience with Z311 services. This was my first time doing something like this and Grace Morgan was the absolute best! Not only was she reliable, she was very attentive to what I needed and her communication throughout the whole process was excellent. Her manners were exceptional as well. My vehicle made it to where I needed it to go as planned and even earlier than I expected. I will definitely be going to Grace Morgan again if I am ever in a position where I need there services again. They are trust worthy, reliable, and fast. Thank you again for helping me through this stressful process.