Julianne W.
Fast service
Fast service , great results for my dog !
Response from YuMOVE USApr 15, 2024
Hi Julianne, thank you for your review. We are so happy to hear that you have seen great results in your dog! Kind regards, Dianivette

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Julianne W.
Fast service , great results for my dog !
Response from YuMOVE USApr 15, 2024
Hi Julianne, thank you for your review. We are so happy to hear that you have seen great results in your dog! Kind regards, Dianivette
Joshua P.
Great company! I subscribed to use their service, but we could not get our dog to take the pills. YuMove gave us a complete refund and just asked if we would donate the pills to a shelter or another dog owner. Later, we figured out a way to get our dog to take them, called YuMove and asked them to recharge us, but they said it was not necessary and that they were just happy our Pup would take the pills. We resubscribed and could not be happier. Best customer service I've dealt with in years and great supplements!
Response from YuMOVE USApr 15, 2024
Hi Joshua, thank you for your review. We are thrilled to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette
Elizabeth Ann M.
I am so very please with you move it's wonderful ❤️
Response from YuMOVE USApr 15, 2024
Hi Elizabeth, thank you for your review. We are so happy to hear that you're a fan of YuMOVE! Kind regards, Dianivette
Tara G.
Great costumer service and compassionate staff.
Response from YuMOVE USApr 15, 2024
Hi Tara, thank you so much for your review. We are so happy to hear that you're a fan of our great customer care team! Kind regards, Dianivette
Cass
I placed my order over a week ago and just got confirmation yesterday that it has shipped. I didn’t realize this would take so long for initial shipment. Also, after further looking, it looks like for the first bit, my dog should be taking 2 to start. This isn’t very clear when making your first order and with how long this first order took to ship, I feel like I should already be placing my second order without having even received my first.
Response from YuMOVE USApr 15, 2024
Hi Cassey, thank you for your review. We are so sorry about the delay of your shipment. Unfortunately we were out of stock on the YuMOVE Young dog 60 count and that is why your order took a little longer than usual. Our shipping timefames usually take 24-48 business hours to process and fulfill an order and from there it takes USPS 3-5 business days to deliver it. A Customer Care representative will be in touch later today to discuss the proper amount to give and answer any questions you may have! Kind regards, Dianivette
Amy
Great customer service
Response from YuMOVE USApr 15, 2024
Hi Amy, thank you so much for your review. We are pleased to hear that you're a fan of our customer service! Kind regards, Dianivette
Carolyn S.
My dog Reggy is 13 years old. She started having problems when covid started. Last yr., my new Veterinary suggests Yumove and her movement qhas improved. Although she has other health problems, she has started playing with her toys for a minute or two.
Response from YuMOVE USApr 15, 2024
Hi Carolyn, thank you so much for your review. We are so happy to hear that your dog has been moving around better since being on YuMOVE! Kind regards, Dianivette
Brittney
I had some issues with my subscription. Holly was very kind, and extremely helpful!
Response from YuMOVE USApr 12, 2024
Hi Brittney, thank you for your review. We are so happy to hear that Holly eas able to help you out! Kind regards, Dianivette