Golden
Worked for my Golden Retriever.
Great product. Will order agin.
Response from YuMOVE USAug 5, 2024
Hi there, thank you for your review. We are thrilled to hear that YuMOVE has worked so great for your dog! Kind regards, Dianivette

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Golden
Great product. Will order agin.
Response from YuMOVE USAug 5, 2024
Hi there, thank you for your review. We are thrilled to hear that YuMOVE has worked so great for your dog! Kind regards, Dianivette
Jen B.
Website is easy to use. I had an email with discount code and it worked fine
Response from YuMOVE USAug 5, 2024
Hi Jen, thank you for your review. We are delighted to hear that our site is user friendly! Kind regards, Dianivette
Laura Boudrie L.
Absolutely excellent. Arrived on time!
Response from YuMOVE USAug 5, 2024
Hi Laura, thank you for your review. We are pleased to hear that your order arrived in a timely manner! Kind regards, Dianivette
Irina K.
I don’t really see any improvement, at least yet. And first initial double dose was sent only after contacting support. But at least I can manage shipping fast and convenient
Response from YuMOVE USAug 5, 2024
Hi Irina, thank you for your review. Please make sure to double the daily amount for the first 4-6 weeks to see a difference in your dog faster! Kind regards, Dianivette
Judy K.
I can’t say enough good things about the staff
Response from YuMOVE USAug 5, 2024
Hi Judy, thank you so much for your review. We are thrilled to hear that you are a fan of our Customer Service! Kind regards, Dianivette
Brian
The online ordering service was problematic. It gave me a discount code for 50% off, but then interrupted the order to request an email. When I complied and then completed the order, I only noticed later that they had taken away my discount. I called the C/C number at 5:15, but your office was closed. I left a message and then sent an email. Ultimately, they corrected the issue, but it caused me stress and a lot of unnecessary time to deal with this issue.
Response from YuMOVE USAug 5, 2024
Hi Brian, thank you for your review. We are sorry you had an issue completing your first order with us. Our business hours are Monday through Friday 9-5pm EST but are happy that you have since had this issue resolved by our Customer Care Team! Kind regards, Dianivette
Taryn
This review is about customer service. I had an issue with my first ever product ordered where the product was shipped and being tracked but never arrived. It never moved past the in my city stage. I contacted YuMove customer care and have been dealing with Dianevette exclusively since then. I cannot speak highly enough about the attentiveness, responsiveness, courtesy, professionalism, friendliness and instant problem resolution, as well as, follow up correspondence I have received. It has truly been next level service and way more than I expected. We are new to trying the product and have not made it through the first few weeks to see a result yet, but my super finicky, not food motivated dog is crazy for the supplement chews. So far, it's an all-over great experience with the product and customer service. I will review the actual product once I determine the level of benefit.
Response from YuMOVE USAug 1, 2024
Hey Taryn, thanks so much for your review and these kind words! We agree - Dianivette is an incredible asset to our team and we're so glad to hear that your interactions with her are nothing less than stellar! -Chelsea
JAMIE B.
Easy to see what each product is for. My german shepherd is going to be 9 soon. He is slowing down, and seems to be in pain. He retired as my service dog at 5,and I just had 2 adopt him.
Response from YuMOVE USAug 1, 2024
Hi Jamie, thanks for your review. We're so pleased to know that our product line is easy to understand and we look forward to hearing wonderful updates about your senior German Shepherd! Kind regards, Chelsea