Yvonne E.
Great product and received as promised.
Great product and received as promised.
Response from YuMOVE USMar 31, 2025
Hi Yvonne, thank you so much for your review! Kind regards, Dianivette

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Yvonne E.
Great product and received as promised.
Response from YuMOVE USMar 31, 2025
Hi Yvonne, thank you so much for your review! Kind regards, Dianivette
Cecelia S.
Prompt, hassle-free service, I appreciate it.
Response from YuMOVE USMar 31, 2025
Hi Cecelia, thank you so much for your review! Kind regards, Dianivette
Edward J. Dudek J.
Nobody picked up the phone initially or returned my calls. I just had a question as I was a new customer. Then when I finally got through and spoke with someone they were obviously disinterested and not rude but rushed through the very brief conversation. A lousy first impression of your company. I won’t order again from you unless I’m desperate! You need to pick up some customer service tips from PetMeds or Chewy.
Response from YuMOVE USMar 24, 2025
Hi Edward, thank you for your review. We are so sorry to hear that you had an unpleasant call with one of our Customer Care Representatives! A Customer Care team member will be in touch later today. Kind regards, Dianivette
Anonymous
I have been receiving YuMove products for about a year. I have not encountered any problems with shipping. I have not had the need to work with customer service so I cannot give a review for them.
Response from YuMOVE USMar 24, 2025
Hi there, thank you so much for your review! Kind regards, Dianivette
Frances F.
This has really helped my almost 14 year old German Shepherd. Along with hydrotherapy she has a renewed pep in her step!
Response from YuMOVE USMar 24, 2025
Hi Frances, thank you so much for your review! Kind regards, Dianivette
Angela C.
good service
Response from YuMOVE USMar 24, 2025
Hi Angela, thank you so much for your review! Kind regards, Dianivette
William T.
Did not see any significant improvement with my dog She took it for six weeks
Response from YuMOVE USMar 17, 2025
Hi William, We understand your disappointment that you didn't see the desired improvement with your dog and are sorry to hear that your experience didn't meet your expectations. Kind regards, Jess YuMOVE Customer Care
Sue L.
I ordered with enough time to keep my dog on this,I still have not received my order and it's been 3 weeks and still don't have it. I now have to start over because it's not in her system anymore very very disappointed and don't know now when I will receive it. Will not buy again.
Response from YuMOVE USMar 17, 2025
Hi Sue, We understand your frustration with the delay in receiving your order. We strive to provide timely delivery, and we apologize that this has not been the case for you. We are committed to ensuring that all our customers have a positive experience. We appreciate your feedback and will be in touch to discuss this further. Kind regards, Jess YuMOVE Customer Care