YuMOVE USAt YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Mary
Their website said they send a double order the first time. I contacted customer service when I only received a single order. They said they would send me the extra bottle but they never sent it.
Response from YuMOVE USMay 7, 2025
Hi Mary Morris, after checking I can see that we did in fact send you a free container of YuMOVE as a kind gesture. Please reach out to our Customer Care Team with any questions! Kind regards, Dianivette
Sara F.
Super easy to reorder.
Response from YuMOVE USMay 7, 2025
Hi Sara, thank you so much for your review! Kind regards, Dianivette
Linda L B.
My 14 year old German Shepherd can get up easily and walk normal. She plays with the younger one.
Response from YuMOVE USMay 7, 2025
Hi Linda, thank you so much for your review! Kind regards, Dianivette
Svitlana P.
Fast and helpful assistance, thanks)
Response from YuMOVE USMay 7, 2025
Hi Svitlana, thank you so much for your review! Kind regards, Dianivette
Joanne B.
There was a delay longer than I expected to my first order direct from the supplier. I was concerned therefore going forward that my subscriptions wouldn't arrive off the back of one supply ending. With great communication both prompt, and understanding from Dillon; my concerns became reassurances and all is sorted with forward planning and solutions from his part. Thank you
Response from YuMOVE USApr 7, 2025
Hi Joanne, Thank you for taking the time to leave this review. We're sorry to hear that your first order took longer than expected, we completely understand how that could cause concern, especially with future subscriptions in mind. However, we’re pleased to hear that Dillon was able to turn things around - we’ll be sure to pass on your kind words to him! Thanks again for your patience and for being part of the YuMOVE family, and we’re glad everything’s now running smoothly for you. Kind regards, Ellie YuMOVE Customer Care
Joseph J.
On auto ship, get an email reminder, shipment notification, and delivery report. Hard to screw up.
Response from YuMOVE USMay 7, 2025
Hi Joseph, thank you so much for your review! Kind regards, Dianivette
pauline
Excellent company to deal with and any issues resolved quickly and nothing is to much trouble, use Yumove and Digest and both products are brilliant.
Response from YuMOVE USMay 7, 2025
Hi Pauline, thank you so much for your review! Kind regards, Dianivette
Damian L.
Seems to be working
Response from YuMOVE USMay 7, 2025
Hi Damian, thank you so much for your review! Kind regards, Dianivette
