DeH
Not Good BUT NOW FANTASTIC!
I DEFINITELY did not save my "checkout details with Shop Pay at YuMOVE US" - I never save anything at checkout, anywhere, ever! I don't want to download the app, I just want to track my package. OK, so it was not clear at all, but I "created an account" and then instantly tracking info popped up in my email. Thanks, but really your whole system is weird. Makes me feel like it's sketchy. If it's not I will apologize. Crossing fingers. EDIT: 9-16-2022 So a couple weeks later, Dr Martha Bones (9 yr old BorderBeagle) feels a lot better! She isn't jumping 4' fences like she did a few years ago but she can jump up onto the bed again which is a great improvement, and she can navigate stair steps without pain. Many Thanks ~ clearly a great product. I'm sold. Now the weird wording that put me off when ordering...still don't understand that, who knows what it meant - but nothing bad has happened at all, the product works, so I'm going to change my star rating above from 1 to 5. We're all happy and are going to keep using this stuff! Martha is happy so all is well!
Response from YuMOVE USSep 1, 2022
Hi Dea, thank you for your review. I hope I can offer some peace of mind for you. We do not store your information on our shopify account, unless you sign up for an auto-subscription with us you will need to enter your card info with each purchase. I also looked up your tracking information from FedEx and it appears that your order is scheduled to deliver tomorrow! We hope this relieves any concerns you had and we look forward to a new 5 star review from you once you receive your product! If we can help you with anything in the meantime please do not hesitate to reach out to us at [email protected] -Chelsea