YRC FreightReviews of yrc.com

How many packages has YRC freight damage or got lost like they did to my package when they damaged my package YRC freight gave it another number and claim they cannot find it but luckily I found it after they gave it a different delivery number trying to hide damaged package they damage and I got proof I was reading the reviews about YRC freight and I see they get five stars the only problem is HOW????? I was thinking the only way someone would give YRC freight a 5 star If that person has someone relayed to a employee that works for YRC freight or YRC freight s pain people or employees to write a good review YRC freight is a bad delivery service very bad look for better option better delivery service don’t use YRC freight they will damage your package and say oh well you should’ve read views and you know we have bad delivery service we don’t care just give me your money sucker

Worst shipping company in the USA all they do is take your money and blow smoke up your corn hole thinking it's all ok plus being rude don't help

This company has only lazy people that work there. Instead of thinking about the customer they only think of themselves. I was suppose to get a package December 23 but now they say maybe early January 2022 but this is a bunch of crap and this company should not be in business when they treat there customers like this.

This company lies to their customers. Late delivery due to inclement weather. However there has not been any inclement weather during the time frame or even several days before and after the freight was picked up for the entire route. I suggest you use another company, I know our company will.

I would give them “0” stars if possible. They call and tell me they can’t delivery my package unless someone is there because signature is required. There was no signature required on the website when I ordered. I even called overstock and verified after speaking with dispatch and their attempt to schedule delivery. Two days later i take the day off from work and wait. Only to get a vm saying they called but because I didn’t answer the “potential spam” call they didn’t try and deliver the item. I call back and he said it is required that someone answer the call before they come on the day of delivery. Would have been nice if the first dispatcher, Nancy, would have said that in the first three conversations we had. So now it is Friday afternoon and the shipping company is more concerned if I can come get it by Sunday night so they don’t have a late shipment in the computer.i would never use this company if i had a choice.

What a bunch of hacks. The appointment scheduler (the one that's only available Friday through Monday) calls over the weekend, leaves a message with the delivery date and the four-hour window of when said delivery is supposed to happen. So, sure, I stay in town on that day and move my schedule around to make sure I'm available to receive the delivery. Why? Well, I kinda thought that's how responsible people do things—you respect a person's time and do your duty. Yet... my delivery time rolls around, passes, nobody shows up. I call the yahoos at YRC and am told my delivery wasn't on the schedule? Why are you calling to tell me the delivery date and time but not actually, I dunno, putting the GD item on the truck? I was quickly passed off to someone's voicemail and requested to leave a message explaining the situation so some other halfwit at YRC can schedule another delivery (forcing me to create ANOTHER four-hour window of availability) that likely won't even make it onto the truck. No real apology. Just a "Well, I'll connect you to the appointments person (Mary, if you want to know) and she will help you. Yeah. Riiii-ight. I'm holding my breath. Mary? Can you do better than your weekend person?

The most uncoordinated company I've ever dealt with. Tracking my merchandise was sketchy at best. Delivery estimate given then as that week came up the date changed. Delayed 5 weeks in total. They couldn't correct my contact information and give it to the final mile company. Even after 10 calls with a minimum of 45 minute on hold per call. They missed scheduled deliveries because they didn't have the right truck even though they had the merchandise for 5 days. I got the delivery window call at 10:40 am for them to tell me the window time was 10am to 2pm. Recieved a delivery window email 7 hours after it had been delivered.

They are horrible! If I could give -5 stars I would. My piece of equipment has been in salt lake city for two weeks now. Very poor customer service. I'll never recommend yrc to anyone.