YRC FreightReviews of yrc.com

I had a tracking number, which I could use to track my shipment, but when i talk to the customer service, they can't track my shipment unless they have pro number, which I never got. OK, anyways I can track it with my tracking number, so I guess it's OK until I noticed that they were logging events 4-5 hours ahead of time. Arrived at Seattle 2pm, and I'm in seattle looking at my clock it says 9AM. It's OK, they must have a time machine... Shipment that I was receiving I needed to transfer over to plastic pallets from the wood pallet, since last time it broke. After just replacing the pallet, I need to send it out to another state. There was 7 pallets, I wanted to ask if I can just replace the pallets at the seattle terminal and be sent out, instead of bringing the pallet all the way to my location. Address on Google maps was just an empty parking lot. When I called customer service they refer me to local terminal number, but no on answers. Google doesn't know any other locations. Their tracking prediction was correct, because truck driver called me at 3pm, when I asked him about my idea, he said dispatcher will call me. And he did. This guy right off the first sentence sounding really rude. So you want to refuse the shipment?! I said no... I was wondering, instead of you bringing me the 7 pallets, I can go there just to change the pallets and have it sent out. I will even use your trucking company to do so. He said, NO, you have to receive the shipment at your location right now or I'm going to send it back to the sender and it will be all on you. I don't know why he has to be so hostile in his tone. I asked him nicely again, if he can keep my pallets there one night, since it was already late in the afternoon for me to go change pallets. He said that will be refusal of receive and he will send the shipment back right now. I asked for a favor he denied, no big deal. I told him OK, go ahead and bring it over then. After I hang up I called storage to store 7 pallets for a night. All the places didn't rent storage for few days, only one month minimum. I ran over to sign the contract, before the shipment arrived. Costed me $211. It's Ok, may be I will find a use for it for the remaining of the month to store something. Waited and waited... and the Freaking #@#%$ shipment never gets delivered that night!!!! After all that dispatcher's threatening me that he will send it back if I don't accept it right now just rings in my head.... and what a waste of $211..... What makes me most unhappy about the whole incident is the tone of the dispatcher on the phone... why he was so angry .... very dissatisfied with their customer service.

YRC Tracking System is a Farce. They do not scan a bar code on your shipment but rather PAPERWORK!! Their esoteric language for LOST is "short"! Their system stated my 450 pound bathtub was "short" on January 17 but did absolutely NOTHING. When I called the warehouse on January 24, only then did they start a DOCK SEARCH!! Their tracking system is a complete failure!!

YRC shouldn’t be in Freight business!!!Never on time and cancelled freight pickup three months in a row! Keeping employees extra time to keep place open and YRC cannot do their job! I’ll never used them again to move freight!! Pathetic Company!!

YRC has reasonable quotes but then they send you an invoice after delivery was already made for made up costs like "Limited Access location" for a regular business with a loading dock and regular street address. If you are a business then chances are you will be paying an additional $75 dollars per shipment just because they say you have limited access. Feels Fraudulent to me.

We have had a claim with YRC freight for a delivery that took place in February 2021 (it is December 2022 as I write this). YRC drastically overcharged us (well over double the quoted cost). YRC had deemed this shipment a "residential delivery". This was 100% false. We provided evidence from our security cameras outside of our industrial space which literally showed me unloading the 3 pallets with our forklift (this was also well within the 30 minute unload time, for what its worth). When presented with this irrefutable evidence, YRC denied the claim without providing a reason. See the following note from our freight broker, who is still trying to deal with this claim to this day. "This was denied then resubmitted November 2021. It was then denied again January 2022. The adjuster has resubmitted for a 3rd time but seems pointless as they don’t even give a reason in letter why it is denied. I have escalated this with the head of YRC Canada, sending all previous correspondence and photos showing this is a commercial delivery." As you can see, this is quite literally fraud. YRC fabricates charges, denies without comment, and hopes that eventually the people who make these kinds of claims will simply give up and disappear. There are people at YRC who should probably be in prison for this type of behaviour. I think that probably sums up whether or not you should give them your business.

This has happened more than once that our customer has shipped parts from Tampa to Jacksonville and it goes to the hub in Atlanta and sits for 2 days before being delivered. Why does this happen when there are a few hubs here in Florida. YRC is the bottom of the barrel.

Deceptive pricing...fraud over $5000. Posession of goods received by fraud. Yrc reimer quotes online then changes their pricing on arrival. Reweighed our cargo 3 x at 2100 lbs over then 2100 lbs over then 100 lbs over then karen Cochrane winnipeg depo said had to rate the cargo from $850 to $1984 as cargo must have grown in the rain as the volume had changed on arrival. They also dont fill out proper paperwork and they delivered the product when it says hold for pick up. They lost 100million $ in defence lawsuit for overcharging usa govt. Damaged our bathroom and did not report it. Denied they damaged but its all on video with before and after photis. Very Deceptive shipping practise. Deceit.fraud..liers. no defamation or libel here..we have it recorded. Our Court date coming up. Dont believe the discounts of Yrc reimer freight or their multiple companies... Yellow freight etc It used to be an awesome transport business under reimer express name but since bait and switch scams has severely gone downhill. Contact Chris Long Toronto police investigation into deceptive cargo pricing scam or crime stoppers. Please describe your fraudulent experience with yrc. There is power in numbers when and can kill cockroach businesses. I smell class action against Yrc reimer...please add to the list!!

I have been shipping large Pallets for years this is first time I was ever charged a 457 dollar additional limited access charge on top of my 1600 original shipping price . This few occurred because of some automatic zoning in the city if orange literally miles always from There location , I was left wondering why this fee because my pallets were readily accessible outside my business about 20 ft if not less from the street , makes no sense. The area is completely open. Complete fraud. Will be Persuing this matter this for long time u til they return what they stole even if it means contacting state attorney general of CA , county , BBB and protesting. They are professional criminals !