Jared S.
Shitty company
Shitty company. Got me with auto renewals on Sunday ticket, I caught it week 1 of the nfl season and they’re not willing to help me how. Terrible experience. I’ll be canceling everything and never return. Buyers beware
youtubetv.com is listed under Computers & Phones.
youtubetv.com (youtubetv.com) has 21 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Jared S.
Shitty company. Got me with auto renewals on Sunday ticket, I caught it week 1 of the nfl season and they’re not willing to help me how. Terrible experience. I’ll be canceling everything and never return. Buyers beware
Dan A.
This company has become a complete joke. The prices seem to keep going up, while the overall experience continues to get more complicated and frustrating. Unless you’re particularly tech-savvy, I would seriously recommend staying away. The interface is anything but customer-friendly, and forcing customers to link everything through Google does absolutely nothing to make the process easier or save time. If anything, it creates another layer of unnecessary complications for the end user. And if something goes wrong on the Google side of things, good luck getting anyone to actually help you—you’re essentially left on your own. And then there’s customer service, which has been just as disappointing. Getting useful assistance feels like an uphill battle, and the overall lack of support is incredibly frustrating. For what they charge, I expect a service that is straightforward, reliable, and actually supported when something goes wrong. Unfortunately, this company falls far short of that standard. I would not recommend it.
Carlos L.
YouTube TV Has Become Way Too Expensive I finally canceled my YouTube TV subscription because the price has become impossible to justify. YouTube TV continues to charge more while customers are left paying for a large number of channels they don't even watch. As someone who mainly wants Spanish-language programming, I find it especially frustrating that there isn't a reasonably priced package focused on channels such as Univision, UniMás, and Telemundo. The service itself is good, the interface is easy to use, and the DVR is convenient. But none of that justifies paying such a high monthly price when there are cheaper streaming alternatives available. YouTube TV needs to listen to its customers and offer more affordable, customizable packages instead of continually increasing prices. I didn't cancel because the service doesn't work. I canceled because I don't believe it's worth the price anymore.
Gary
I canceled my service online but I continued to be billed. I spent an hour and a half on the phone with their call center in the Philippines. They told me they can only issue a partial refund. Horrible and incompetent customer service.
Corey B.
They violate their own location policies just to try to get get to pay for the subscription twice. They take your money and lock you out. Their solution was to buy another subscription while the month you paid for is still going on. And when tell you don't want to have two subscriptions for the same service they hang up on you.
Daniel H.
Completely terrible. Not letting me watch the only game I care about to have this stupid app. I hate YouTube tv. Don’t get it. Ever.
Dennis R.
customer service is TERRIBLE! and recently there is no more fast forward while watching some programs. 5 minutes of program followed by 3 minutes of commercials. it is IMPOSSIBLE TO TALK TO A LIVE PERSON. phone numbers are "no longer in service". in the past we have liked YouTube tv with some inconveniences but this is just getting worse.
PAUL W.
youtube tv would not activate the tv unless I added google wallet to my phone. I refused and cancelled the membership and lost the monthly fee which I had paid from my pc. What a POS. NEVER AGAIN