Your PlaymatReviews of yourplaymat.com

I wanted a unique sized playmat with a custom image, nothing something that is too easy to find. The product and service I got from yourplaymat.com was superb, would certainly recommend them!

Great communication, they made sure I was happy with the mat, next thing you know it’s at my doorstep. Great deal highly recommend

I placed an order in August (order #83912) that included a custom playmat and 120 custom sleeves. The playmat was finally delivered on November 11th, but the sleeves were missing. On November 11th, a customer support agent (Alexandra) offered either a refund or a replacement shipment for the missing sleeves. On November 14th, the same agent explicitly confirmed that a replacement shipment would be sent using a different courier and that tracking information would follow. Despite these assurances: the sleeves were never delivered no valid tracking number was ever provided months later, I only received automated replies with incorrect and outdated tracking information referring to an item already delivered As of February, more than five months after the order and nearly three months after the promised replacement, the issue is still unresolved. This order was intended as a birthday gift, and the lack of follow-through after repeated guarantees made the situation particularly frustrating. Delays can happen, but false reassurances and the absence of real human follow-up are unacceptable. I am still waiting for the refund that was already offered by their own support team. Very disappointed. I cannot recommend this company based on my experience.

The delievery had no issues and the playmatt arrieved in great condition. The stitches are great and the colours of my motive the texture on both sides and the overall quality is phenomenal. Glad i found them.

Image turned out really well :D

They provided exactly what I needed in my custom playmats. I'm excited to use them with my friends.

Our mats look great! The process is super easy too!

I ordered a playmat among other items from this company recently. The playmat was of exceptional quality, far exceeding any expectations I had, being better print and material quality than non-custom playmats of the same price from other companies, which by itself would be enough to warrant this 5 star review. However, I was more impressed with the customer service I received during the order. As the order was shipped in multiple parts, I contacted customer service for clarification on the status of the second delivery. The response was quick, friendly, and informative, notifying me of the status of the other items I purchased and the reason they were being held up (no persons were at fault). I highly recommend this company to anybody considering buying their products.