Your Keto Diet Reviews | Read Customer Reviews of yourketo.diet

Your Keto Diet Reviews | Read Customer Reviews of yourketo.diet

Your Keto Diet reviews

571 approved reviews, newest moderated first

Tomasz
Aug 4, 2024
Wysłałem swoją rezygnację 18.06.2024 a…
Wysłałem swoją rezygnację 18.06.2024 a oni do tej pory nie odpowiadają a ciągle chcą poprać kwotę za miesiąc a najlepsze że mają tak zrobioną aplikację że nie znajdziesz opcji anuluj abonament gdzie w innych znajdziesz taką bez problemu
Response from Your Keto DietAug 14, 2024
Hello Tomasz, Thank you for your feedback! We are sorry for your negative experience. In order for us to take a look into the matter and provide better assistance, please reach out to our support team at [email protected]. Best regards, Your Keto Team
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Megan B.
Jul 29, 2024
Awful customer service
Poor customer service. I signed up for the app with good intentions thinking keto would be for me, after paying for 3 months upfront at £33 I suddenly realised it wasn't and canceled my membership within 24hrs. I request a refund on the money I had paid and got told no. Usually within 14 days of purchasing something a refund can be requested, and I would've though especially after 24hrs! They didn't even offer to refund 2 months worth back, just keeping my money and told me to 'have a wonderful day.' Very poor customer service, I would not recommend at all.
Response from Your Keto DietAug 8, 2024
Hello Megan, Thank you for your feedback! We are sorry to hear that you are dissatisfied with our service. Please, note, that our cancellation/refund policies are outlined in our Terms and Conditions which all customers must agree to before making a purchase. Please reach out to us directly at [email protected] if there is anything more we can do to assist you or if you have any further questions. Best regards, Your Keto Team
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Lola T.
Jul 11, 2024
Missnöjd
Jag har nyss blivit medlem men ångrar mig djupt redan några timmar senare. Jag hittar ingen app för detta så jag kan inte ångra mig. Hur bär jag mig å t?
Response from Your Keto DietJul 29, 2024
Hello Lola, Thank you for the feedback! We're sorry to hear about your experience! If you would like to discuss your concerns further or need assistance with your subscription, please contact our customer support team at [email protected]. Best regards, Your Keto Team
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Яна М.
Jul 7, 2024
Scammers!!
Scammers!!! They charge money for any little extra feature. did not use the program most of the time. any online marathon with a responsible coach will give you much more benefit. when three months later they charged me again without warning, I immediately asked for a refund because I did not use the program. I was refused quite dryly. I did not see any loyalty, interest and professionalism in this project. I advise you not to waste time and money on this
Response from Your Keto DietJul 25, 2024
Hello, Thank you for your feedback! We're sorry to hear about your negative experience! Please, be advised our refund policies are clearly outlined in our Terms and Conditions that can be accessed before the purchase has been made, including the billing cycles on the final page of the creation process. Best Regards, Your Keto Team
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Camilla Kehlet N.
Jun 20, 2024
Hjemmesiden virker falsk
Hjemmesiden virker falsk, og det er tydeligt at deres billede fra trustpilot er fake. Samtidig passer deres score ikke med virkeligheden. Jeg tog deres test, og der står bogstavligt at jeg på 4 uger kan nå mit ønskede resultat... Jeg skal tabe mig +30 kg. Så det tvivler jeg stærkt på. ;)
Response from Your Keto DietJul 28, 2024
Hello Camilla, Thank you for taking the time to share your feedback. We are sorry to hear about your concerns and we appreciate the opportunity to address them. We have checked our systems with the provided e-mail address, however, were unable to locate an account with us. As we thrive to improve all the time, we would be glad if you could get in touch with us and our Support Team at [email protected] for further assistance, and so we can address your worries. Best regards, Your Keto Team
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Sebastian
Jun 3, 2024
Imposible darse de baja
Imposible darse de baja
Response from Your Keto DietJul 8, 2024
Hello Sebastian, Thank you for your feedback! We will be glad to check your case further. Please, do not hesitate to get in touch with our Support Team at [email protected] for further investigation. Best Regards, YourKeto Team
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Max N.
Jun 1, 2024
Es ist leichter ohne App
Ich möchte aus eigener Erfahrung dringend von der App abraten. Begründung: 1. Gewicht nicht adjustierbar (man arbeitet immer mit den KCal von dem Startgewicht), 2. Es wird eine Einkaufsliste erstellt, die allerdings nicht zu den gewählten Rezepten passt, daher hat man am Ende einen falschen Einkauf. Konkret stand auf meiner Liste ich sollte 5 mal Paprika kaufen, ohne das Paprika auf den Rezepten war, viele weitere Rezept zu Einkaufswagenverknüpfungen passen auch nicht, 3. Die eingestellten Rezepte werden ohne Ankündigung zurückgesetzt, dadurch ist einkaufen für mehrere Tage nicht möglich, 4. Der Support antwortet nicht auf gestelle Fragen.
Response from Your Keto DietJul 8, 2024
Hello Max, Thank you for your feedback! We will be glad to check your case further. Please, do not hesitate to get in touch with our Support Team at [email protected] for further investigation. Best Regards, YourKeto Team
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Paulo G.
May 28, 2024
Ainda não utilizei
Ainda não utilizei. Vou aguardar os resultados
Response from Your Keto DietMay 31, 2024
Hello Paulo, Thank you for your feedback! If you need any assistance with your meal plan, do not hesitate to get in touch with our Support Team at [email protected]. Best Regards, YourKeto Team
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