YourGreenHousesReviews of yourgreenhouses.com

Ordered a YourGreenhouse.com Greenhouse on Feb. 1st. As of July 5 we are still waiting. Original promise date of March. Lots of missed delivery dates since. Claims of shipping and tracking request unanswered. Even a fake Fed Ex tracking number that hasn't moved in a month. We have requested a credit to our card as of today 7/5/2026. Will advise if they credit. Update July 17. Although they said they would issue a credit. All i received is more excuses as to why they haven't shipped. Going on 5 months late, even though my greenhouse shows in stock on their website. Shame on them for such crappy customer service. And shame on Trustpilot for covering for them. Will update with any changes. July 30 update. No credit as promised. No update on the shipping of my Greenhouse that was ordered on Feb and is now 5 months late. Looks like I'm going to have to pay a lawyer to try to recover some of what I was scammed out if. Never trust a b website and evidenty don't trust Trustpilot either... I'll be back with any updates.

we ordered and had to pay for Green House in full November of 2025, was told would receive in 3 Months, it is now July 4, 2026, STILL HAVE NOT RECEIVED OUR GREEN HOUSE!!!!! If you look on website, it says in stock right now, will receive in 2 weeks if you order now. They will not return our calls or text messages. $4,000 we paid, maybe its time to get a lawyer

I ordered my greenhouse on 12-6-2025, Bruno went MIA on 3-16-2026. On 5-6-2026 they sent an email indicating that they had to switch to air freight directly from the factory due to delays with the cargo thru the ports. So we are literally starting over!! I really wish they would offer their customers a full refund when it goes past the promised delivery period. It is ridiculous to be waiting this long with such lack of communication. I had signed up to be an affiliate but I honestly can’t get behind a company that puts so little time into keeping the customer aware of their shipment. Not to mention I don’t have the product yet! I noticed in the last communication they were going to ship it to my billing address, I immediately wrote back and corrected that mistake and what did I get? CRICKETS!! So who knows if I was just scammed out of $3k… f•ck!!

Does anyone have a successful story to tell about the finally getting their Greenhouse? I am a little worried about ordering one with all the negative reviews on the shipping and actually getting it.

We ordered ours on April 5th and we're given earliest delivery by April 30th. Received an email on April 12th changing the delivery date to May 20th. April 22nd another email saying that there was an oil leak at the shipping port and they would be changing to air freight. They said we could expect delivery in a maximum of 2 to 3 weeks from that date. May 16th sent an email requesting an update on our order. May 19th received another email about the problems in the Port of Antwerp and again stating they we're going to use air freight and would provide an update when it was dispatched. May 23rd received a DM from Kristen, after leaving a negative comment on there website, apologizing and blaming it on a high volume of orders. June 6th received another DM, after another complaint requesting my order number and was told they would "look into this now". June 11th received an email stating that the shipping label had been created date pending. It's now July 2nd still no delivery date. Tracking shows the size and weight but no shipping or delivery date. Sent DM giving them until July 9th or to cancel the order and refund payment. We'll see what happens.

Purchasing the greenhouse was easy. The problem was that they did not phone us to tell us they were having trouble filling orders, etc. Then I received a text for the second payment. First I always look at texts with scamming in mind. Second, always call the customer with updates, if the order is unable to be filled in timely manner. Third don't text for payment.

Ordered greenhouse in 12/25 expected delivery in March - no updates, I called got email with estimate arrival in another 2 -3 weeks. May I received notification it had shipped - then that it had been delivered- to AL. I live in NY. Then came the calls and multiple unreturned messages. Seriously began to think that I had been scammed. Then finally got a message from Shirley that they were getting it corrected with fedex. Now it’s the end of June and I have not received my greenhouse, growing season is shot, and better yet no updates despite multiple phone messages being left . I’m disappointed, frustrated and I am back to thinking this is a scam. Uggh Update #1 7/10/26- received email that they are going to contact me on 7/4/26- have not heard anything since. Called FedEx - they have no record of a case being opened by them. I am beginning to doubt any positive reviews even on trust pilot.

In reading reviews, I also purchased the greenhouse on March 16, 2026. I was told I would be receiving one that was in the warehouse from a cancelled order. June 10 Bruno sent an email with a tracking number. Shipping was "scheduled" June 9. It is June 28 and has not moved. I was also thinking this was a scam, but now I see this is the habit of the company - to string you along. I am really looking forward to the greenhouse and have a contractor waiting. But I need this before winter!