Hayley B.
I paid for this service under the…
I paid for this service under the impression that It was an easy solution and altnerative than having to bring my 120lb german shepherd to the vet for a very easy issue- an ear infection that he simply needs prescription strength ear pump medication for that he's already been prescribed and responded well to, in the past. I'm pregnant and have a full time job, otehrwise I would've just gone to my vet in person. As soon as I paid the fee, I ended up in a chat with a vet nurse who asked me far too many questions for a simple prescription and then proceeded to suggest a non-prescription medication, or I could wait to do a video with a vet to get the prescription I came for/paid for the visit for, even after I had already sent pictures of my dog's ears and answered all qualifying questions. WHAT A WASTE OF TIME AND MONEY! I won't be returning- defeated the whole purpose of not just going to my vet- to save my own time and energy when I'm trying to get other things done, but still trying to get a simple medication for my dog. I will NOT be recommending this service to anyone I know, unless they want to waste their time and money.



