FuzzyReviews of yourfuzzy.com

The entire purpose of my call was to get a prescription for kennel cough. My dog has had kennel cough several times before and is otherwise healthy with no vomiting, diarrhea, or other symptoms. The process took about an hour from inception to the point of seeing a vet via FaceTime call, who then briefly looked at his gums, ears, and belly skin. Upon looking at those the vet said that he had kennel cough and said she would get a prescription called in that we could pick up sometime this week. My rebuttal was the whole reason I called was to get him help sooner than later (today is Sunday), and that I wasn’t going to have an emergency vet appointment for kennel cough. Was hoping for nothing more than a prescription. The vet, who had zero interpersonal connection or what I would call “give a (can’t use curse words so) hoot”offered to send me to their accounting department for a refund. Quite frankly, this company is a money grab targeting people who don’t actually care for their pets health as opposed to the vigilant pet owner protecting their companions needs. They’re after low hanging fruit if you will. I refused the refund and hung up, and I hope the $20 they received from my family is well worth the negative review you’re reading now. Steer clear and go to your local vet or a source that is trustworthy, because these folks are not.

This is such a scam. I've paid for two different consults and neither time was I able to speak to a veterinarian. They are praying on people desperate to find help for their pets.

A complete joke,and scam.

Fuzzy charged my card for a subscription I had written to cancel. No one answered me back when I wrote in. I asked to cancel again when I was charged and no reply. Finally two days after my order shipped, they answered my saying there was nothing they could do. I showed them a screenshot proving that I had tried multiple times to contact them. A manager, Phylilis A wrote me back with the same repeated "policies" that seemed to only apply when it helped them. Since my pets are passed away and this is my rent money but they didn't seem to care. Do no use Fuzzy

Honestly felt targeted after I paid for this. Specifically paid because all the nearby vets were closed and my girl needed a prescription. They make a big deal about advertising they can give a prescription for your pet, come to found out after the fact that my state is not eligible. After speaking to a vet tech (not a vet), she recommended some over the counter products that I could find myself on google. The whole chat took about an hour when it could’ve been over in less than 5 minutes.

I absolutely love Fuzzy!!

Love the chat feature on fuzzy. Makes it so easy to chat with a vet quickly!

Jamie C. Was a huge help. She literally answered every question I had before I could even ask it! I felt like she actually cared about my sweet pup & that means the world to me 🥰 thank you Jaime, you made this experience so pleasant and I'll be returning again to be assisted by you!! Thanks a ton!!