Your Book StopReviews of yourbookstop.com

Buyer Beware! Read the reviews online but was sent a Counterfeit Box Set of Manga books. The design on the box was literally a Mirror Image of the design on the other side. The box was basic cardboard and did not match any of the dimensions from the official listing. Have tried to contact customer support for 2 weeks now and have not received a response other than "we are escalating it." I believe they may be delaying the process until it is past the 15 days return time. Update: 10/13/25 Order number # is 121548 Since my original post I have received 2 more emails stating they are escalating it or requesting more information internally. I have called, attempted the chat option via the website (which takes hours for a response) and nothing has been resolved. I have submitted MANY pictures proving my issues and nothing has been resolved. Once again, if you are reading this, BUYER BEWARE. I realize that this may be an isolated incident due to other reviews, but my experience so far has been a nightmare.

Received order on time and all 3 Nfpa books were in perfect condition.

Everything was going well with this company, they had fast shipping and the books came in good condition. I had no issues until I purchased a certain book and it seemed inauthentic. I emailed the support team asking for a letter of authenticity and/or an invoice from their distributor. They assured me that they would send it but have I have yet to receive anything from them. I will gladly retract this bad review once they acknowledge my concerns.

I’ve been trying to get a hold of them for the last two days cause I ordered two books 5 days ago and I paid for expedited shipping and I’ve emailed them and I still haven’t got a response from this company. I needed my textbooks by today because I have class on Monday And both phone numbers you call nobody answers and nobody’s emailed me back. Does anybody have another number to get a hold of these people cause I need my books I paid. I expect my service.

Ordered 2 books. 1 of 2 came. Got charged for both. Getting in contact with someone was a pain. I kept calling and finally someone with a heavy Indian accent answered, and it sounded like he was on his cell phone. Really sketchy.

Do not buy from here! The books arrived damaged (look used). The company is in the united states but the books shipped from India and return shipping (which the buyer is responsible for) is hundreds of dollars back to India. They wouldn’t even accept a return because of damages. The books were definitely shipped in used condition even though I ordered them new. I had to dispute their charge with my credit card company. The company seems fradulant! The info on their website can’t be confirmed and they will not refund your money. I ordered a total of $792.50 worth of new books from them. They were all scratched up, bent, printing was spotty, some were bent, and some identification numbers didn't match the listing. The company only admitted to possible printing error but wouldn't admit to sending used books as new even though photos were provided. UPDATE: I won my dispute case with the credit card company because I provided evidence these books were not new or as described.

If I could give no stars I would. This joke of a company would not refund my purchase that was ordered on 8/16 and told would be delivered on 8/21. Delivery is now scheduled for 9/2. I tried to cancel my order and was told I could not because there was nothing wrong with product. Do NOT shop here!!

His book is not a genuine copy. The fonts looked wrong, the cover was faded, and the pages were thin and cheaply made. Very disappointed with the quality—avoid purchasing from this seller.