YOKKAOReviews of yokkao.com

Terrible experience. Website said to spend £200 to avoid delivery costs to the UK and I went and did that even though I didn't wanna buy that many things. Few days after receiving my order I was contacted by FedEx to pay for import duties. No import duties were mentioned in my Yokkao invoice nor I was told about them at any point prior to receiving my items. Learn from my mistake and AVOID. Buy from a specialised Muay Thai store at your country.

Commande passée il y a plus d'un mois ... J'aurais dû déjà recevoir le casque mais rien. Aucune réponse au chat, aucune réponse aux emails ... A éviter absolument !

Habe bei Yokkao bestellt. Warte nun fast 4 Monate auf meine Bestellung. Jedes Mal auf die Frage wann die Sachen geliefert werden erhielt ich immer die selbe Antwort das Vorbesteller Items mindestens 3 Wochen brauchen bis diese gefertigt werden und danach versendet werden. Dann kam ne Mail in der sie mir mitteilen das die Sachen nicht zugestellt werden können weil sie mit der Produktion hinterher kommen und ich mir andere Sachen aussuchen die auf Lager sind oder Geld zurück. Ich entschied mich für Sachen die auf Lager waren. Zwei Wochen später kam ne Lieferung allerdings nur ein Teil meiner Bestellung und es war ein Teil alten Bestellung nicht der neu ausgesuchten Sachen die auf Lager waren. Jetzt warte auf den zweiten Teil der Bestellung bei dem es wieder heißt das es min 3 Wochen dauern wird. Qualität von den Sachen ist gut, optisch wie die Verarbeitung auch. Aber nicht die Wartezeit wert. Sehr enttäuschend habe mehr Professionalität von so einem Unternehmen erwartet.

Made a purchase in December for a birthday gift for end of January. They sent 2 different packages and still right now I haven’t received everything. Customer service are absolutely useless. I’ve been dealing with Mallika Taraporn - if that’s not a generic admin signature. They use the pre order excuse a lot, even though the things I have ordered were not in preorder. So then they would say the website wasn’t updated but they never bothered to update it in the end, creating more orders in ‘pre order’ while not making anyone aware. Now they said there’s an issue with the order and they need additional contact details for the recipient?? Even though I’ve been emailing with them back and fourth for months. Please save yourself the time and stress. The shipping price makes no sense either. And on top of everything, one of the items (bottle) was damaged. They want me to send it back which I am not going to do based on other reviews here, as well as with how bad my experience has been so far, I would probably never receive it back and just have to spend additional money, time and effort to get it sorted.

Haven’t received my package in months

Nightmare to deal with. Their returns address costs a fortune to ship back to and even then its taken months to get a refund on the goods. I had to open a dispute with PayPal and they are still sending me messages saying they sent me stuff...everything was sent back and their customer service is CLUELESS. Don't buy from this site.

Do NOT order from this website, I placed an order to receive an email 4 days later to inform me the item I ordered was out of stock, was offered an alternative colour that I went ahead with. It took the company an additional 13days to email to inform me they will now process this change. It’s now been a further 3weeks from changing the colour and still no shipment. I contacted the company about a refund and there has been no response from the company from them receiving this email.

I ordered shin guards which were not delivered in 2 months, although they were in stock. When I asked for my money back, they refunded me without the shipping costs, even though I had sent the package. NEVER BUY YOKKAO