YOKKAOReviews of yokkao.com

Wrote a review after no update on my package for 2 weeks and customer support ignoring my emails. Yokkao responded to my review saying they would ship it out that day and asked for me to remove my review, they did not ship it ou that day and I still have not received my shorts, and they are still ignoring my emails. Feels like yokkao cares a lot more about self image than their customers

I agree with the one star reviews below. Customer service does not get back to you. Tracking information does not get updated. They promote really well however, I would avoid buying from these ever again.

I purchased two items but only one was delivered. I’ve reached out to customer service and they said they can’t help. I paid a lot of money and I never imagined that the items will not be delivered. I’m going to send a report to the Better Business Bureau because it’s unacceptable to pay hundreds of dollars and not receive the item you paid for.

The shipping progress, I havent received my purchase yet

Really poor service, still waiting on my order from 19th Nov, no sign of it 6 weeks later. I made sure to order items that were not 'Preorder' and yet 2 of my 3 items were confirmed - ONE MONTH later - as 'Preorder' by customer services. CS just keep saying theres a back log of orders. I feel as though I have been duped and that the products will not arrive. I advise against ordering from the site unless you are buying a present for your unborn grandchildrens 18th birthday. Or like throwing away your money.

Probably the worst customer service out there. Don't trust any of these 5 star reviews talking about their customer services being reliable. Probably written by bots or Yokkao themselves. It says on their website the product will deliver within 3-5 days but turns out they are actually selling stock on their website that they do not have. I ordered a bunch of stuff on their site with multiple other people last month and our orders have not yet been fulfilled. And when you ask the customer service whats happening you just get a empty promise of it will deliver within 2 weeks over and over again. I actually waited two weeks hoping they would fulfill their promise but to no suprise they just emailed an almost exact copy of the previous email asking to wait another 2 weeks, with no updates or information as to whats going on with the order. Absoloutely criminal. Save yourself the hassle and don't order from them online. If you really need Yokkao gear order from a 3rd party retailer or go in person to get the product yourself.

Même problème que beaucoup d’autres ici. La commande était censée être envoyée en 5 jours, un short commander le 11/12/2023. Je n'ai toujours rien reçu. Au final un malheureux a Noël. Un conseil gardé votre argents.

Trying to contact customer service over a product I ordered early November . Still to receive it. Had no responses from my emails nor any further forward on finding out when my order will come. For my sons Xmas, was not pre order either, very disappointing