Katy M.
You get what you pay for.
While there is vast knowledge within, it is disorganized, video quality is poor, customer(student) service is slow at best and non-responsive often. While live classes are offered they are difficult to get into, don't provide great feedback and are not user friendly in finding the correct time, I was often not let in to class, sitting in the virtual waiting room. I received more promos for signing up for more classes than I did support in receiving guidance. I felt they just wanted more money and were not providing a real service. Sending in your video for completion is confusing and poorly explained of requirements. I submitted in June and waited till November to get my certification only after having to post publicly that it was taking forever because my customer support requests went ignored. They only were quick when I posted my question via a public platform. Navigating the information was confusing and directionless, the AP classes were a joke, in random order and incomplete. The facebook group for students was the most valuable resource as they relied on former students to suss out each others questions. Instead of recognizing repeated issues and resolving them. I was not impressed, fell for a *sale* that seems to be going on all the time, I fell for marketing. I think there is potential for them to be something great but they need to resolve some bigger issues for the student and back off on the promotions/selling. It was a great opportunity to delve into the practice and knowledge of yoga and pushed me to realize I do want a deeper knowledge and signed up for an in-person training. Which has been eye opening and scary considering that YogaMu is certifying teachers who I don't think are coming out with the skills and knowledge to safely instruct. I wasn't.



