Lone
I decided to join the course and paid…
I decided to join the course and paid 150 dollars (minimum donation 10 - maximum donation 300). After I joined I realised that the course was not what I had expected and I wrote perhaps 4 days after joining the course to ask if they would consider refunding a part of the money I paid. Somebody from the team wrote back very quickly and after a bit of back and forth they said they would forward my request to the accounting team and get back to me asap. They never got back to me. I emailed them again three times over the course of some weeks. Each time they said they would get back to me asap. It has now been a month since my first email and I am yet to hear back with a response that goes beyond “we will get back to you asap” and “Every student is part of our yogamu family and we never let them down.” I am left with the impression that they have been leading me on, without ever intending to refund or even respond to my request.
Response from YogamuAug 27, 2021
Dear Lone, we apologize for this misunderstanding. As you stated this was one of our donation based courses. We normally don't refund donations. Never less we have made an exception and refunded your entire donation back to you.



