yocalab.comReviews of yocalab.com

Waiting for over two week and not being looked after

I had almost the same experience as the other comment writer. I purchased the paintings to be done in early november for CHristmas in 2023, to stay in time with the printing and etc.. HOwever the delivery was not 3-5 days more than 1,5 months, I was late to christmas. My comments were not made, max 50%, and I was not satisfied with the outcome but I was willing to go with it for Christmas. Since we ran out of time I said that I am more then disappointed so at least modify it according to the given details. However, they failed to do that since that time. After MORE THAN 1,5 MONTHS OF TALKS WITH THE CUSTOMER SERVICE they informed me as of today that the PDF is available, and they retouched NOTHING. SO they still did nothing. During the never ending conversation with the customer service, many times they failed to respond normally, they have not read along the conversation (mail chain) before they answered and so on.... Full disappointment, totally not worth the money. from Hungary

Ordered a Simpsons-Style art piece for my partner for Christmas. Their website advertises 3-5 days for completion. I ordered on the 29/11/2023. Did not receive the finished product until 27/12/2023. They did not even start drawing or update the product tracker for the first time until the 10/12/2023. I had to email/message 6 times to ask for updates, each time I only received an automatic AI response. The art itself is good, however, they only drew 50% of my requests (it’s advertised that the more detail you give, the more detail they’ll draw) but after such a long wait, I didn’t want to have to ask for changes so just accepted the first piece they sent. Will NOT be using again.