yocalab.com is listed under Art & Handicraft.
yocalab.com (yocalab.com) has 99 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Julie M.
It’s been 4 months since I ordered and I haven’t received my final design yet. I have been told so many time that “the illustrator is working on it.” Although, I have to say that the customer service is pretty good as I exchange about 20 emails with them, receiving a prompt response every time. But, at the end of the day, I haven’t received my money back NOR my order.
Suraya A.
It took forever and the drawing doesn’t even look like the pictures..the website says 3-5 workdays for the sketch and then another 3-5 workdays for the drawing which is reasonable but they can better change that to 3-5 WEEKS. I am not happy with the drawing and their customer service as I have told them multiple times that I don’t like the drawing and when I asked them to start over completely they just said that it will have an extra cost. Great service…
shayda Y.
Do not order from them. They don’t take any of the details you wrote when sketching. They ask for more details but don’t I clude Anything! They take forever to draw it I have to keep emailing them. They advertise that 3-5 days for a drawing…. It’s been a month and I’m trying to get them to add edits. What is the point of asking for details in your picture if they are not going to listen. I gave All these personal details for the picture to be funny and they literally just drew us in it with nothing special, no flare, no details. I’m still waiting on my edits. Very disappointing
Keire P.
Ordered and paid over a month ago, no reply from customer service or any updates on my order.
Anna O.
Waiting for over two week and not being looked after
Tamási A.
I had almost the same experience as the other comment writer. I purchased the paintings to be done in early november for CHristmas in 2023, to stay in time with the printing and etc.. HOwever the delivery was not 3-5 days more than 1,5 months, I was late to christmas. My comments were not made, max 50%, and I was not satisfied with the outcome but I was willing to go with it for Christmas. Since we ran out of time I said that I am more then disappointed so at least modify it according to the given details. However, they failed to do that since that time. After MORE THAN 1,5 MONTHS OF TALKS WITH THE CUSTOMER SERVICE they informed me as of today that the PDF is available, and they retouched NOTHING. SO they still did nothing. During the never ending conversation with the customer service, many times they failed to respond normally, they have not read along the conversation (mail chain) before they answered and so on.... Full disappointment, totally not worth the money. from Hungary
Cat
Ordered a Simpsons-Style art piece for my partner for Christmas. Their website advertises 3-5 days for completion. I ordered on the 29/11/2023. Did not receive the finished product until 27/12/2023. They did not even start drawing or update the product tracker for the first time until the 10/12/2023. I had to email/message 6 times to ask for updates, each time I only received an automatic AI response. The art itself is good, however, they only drew 50% of my requests (it’s advertised that the more detail you give, the more detail they’ll draw) but after such a long wait, I didn’t want to have to ask for changes so just accepted the first piece they sent. Will NOT be using again.
