Teagan L.
G1M Plus Bike
Recently purchased the G1M Plus exercise bike and it is great! Its such a smooth bike to ride with the magnetic resistance and the screen being attached is brilliant, just what I needed to kick off my exercise journey!

At Yesoul Fitness, we're passionate about revolutionizing the way you approach health and fitness. By leveraging the latest technology, we offer a range of smart fitness equipment and interactive training solutions designed to make your workouts more efficient, engaging, and accessible. Our products seamlessly integrate with mobile applications to provide you with personalized fitness guidance, real-time feedback, and a diverse array of online classes that cater to different fitness levels and preferences.We believe in combining high-quality hardware with innovative software to create a holistic fitness experience that motivates you to lead a healthier lifestyle, regardless of where you're starting from. Whether you're a seasoned fitness enthusiast or just beginning your journey, we provide the tools and support you need to achieve your health and fitness goals. At Yesoul Fitness, we're more than just a brand; we're a community dedicated to helping you become the best version of yourself.
Yesoul Fitness (yesoulfitness.com) has 740 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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740 approved reviews, newest moderated first
Teagan L.
Recently purchased the G1M Plus exercise bike and it is great! Its such a smooth bike to ride with the magnetic resistance and the screen being attached is brilliant, just what I needed to kick off my exercise journey!
alberto C.
The company make mistake with the shipping but they make asap solution After try the bike for 1 months I really better Opcion in the market Thanks
Response from Yesoul FitnessDec 16, 2025
Dear customer, Thank you for your feedback. We’re sorry to hear about your experience and would like to understand more so we can assist you properly. Could you please provide your order number or more details about the issue? Once we have this information, we will review your case and work with you to find a satisfactory solution.
Lynn U.
Great bike. Easy assembly. Good customer service
Ricki G.
Absolutely love my Yesoul G1M Plus Bike! The build quality is excellent, the screen is super clear, and the workouts are fun and motivating. It’s been a game-changer for my fitness routine. Highly recommend!
Samara B.
Love the bike, Support was also helpful!
Niall
I placed an order with Yesoul over 10 business days ago and it has not even been dispatched. Feels like a complete scam with the amount of marketing being done on social media. Their website states shipping within 24 hours on business days with delivery within 4-14 days. They also state that "if an item is temporarily out of stock they will contact you immediately to coordinate a suitable solution with you". There has been radio silence from them since i put the order in and no update on tracking. They advertise 24/7 customer care and 14 days return policy but the return policy has an excessive €50 euro or €100 euro charges attached depending on whether dispatched or not which is 25% of price of the product. Be careful of this company and read the small print. Update 12/12/2025 - To make matters worse, Yesoul emailed me back to blame strikes at the port in Rotterdam. They failed to acknowledge their policy of informing customers of delays which they didnt do. I also asked that if they were not able to dispatch in the next day or two that they refund me my money. The failed to address this and so now I am stuck with no refund. They simply said that the order was expected to land in the port in rotterdam by end of December (obviously after Christmas). God knows how long it would then take to get to Ireland if it even ever shows up. Terrible customer service!
Response from Yesoul FitnessDec 12, 2025
Dear customer, we are sorry to hear about your concerns. To assist you as quickly as possible, could you please provide us with your order number through a private message? Once we have this information, we can immediately check your order status and ensure it is properly handled. Regarding shipping: delivery time can vary depending on order volume and carrier capacity, and in certain periods dispatch may take longer than expected. However, we always aim to keep customers updated. As for our return policy, all fees and conditions are clearly listed on our website to ensure transparency before purchase. We will also forward your comments to the relevant team to further improve clarity and customer experience. We appreciate your patience and look forward to resolving this for you promptly once we receive your order number. Thank you again for bringing this to our attention.
Nicole
Fast reply with customer service and tried their best to solve the delay in shipment. Kept me up to date with dates and shipped very quickly . Bike was easy to assembly and a fantastic price !
MARK C.
Great bike very good quality,and easy to assemble. Customer service answer quickly and positively to any requests.