Steve
DO NOT BUY FROM THIS COMPANY
Order and delivery of the bike really good, however arrived and doesn't work, customer service horrendous no resolution other than told to try and fix it myself. DO NOT BUY FROM THIS COMPNAY TYPICAL CHINESE RUBBISH
Response from Yesoul FitnessMar 16, 2026
Dear Customer, We’re sorry to hear about your experience and the inconvenience this situation has caused. Please kindly provide your order number so that we can review your case in detail. A dedicated support specialist will contact you directly to follow up and assist you with the issue. We appreciate you bringing this to our attention and look forward to helping resolve the matter. Kind regards, YESOUL Support Team




